Operations Manager
Job details
- Experience
- 4+ years
- Education
- Bachelor's degree
- Posted
- Oct 31, 2026
- Last confirmed open
- Oct 31, 2026
About this role
About The Role
The role owns the operational backbone of a fast-scaling technology company: the processes, systems, and cross-functional coordination that keep product, engineering, and go-to-market teams executing in sync. Reporting to leadership, the Operations Manager will design workflows, manage internal tooling, and run programs end-to-end — turning operational friction into measurable gains in speed, cost, and output quality.
Key Responsibilities
Own and continuously improve core operational processes across onboarding, procurement, vendor management, and internal communications, documenting SOPs in Notion or Confluence Run cross-functional projects from kickoff to delivery, managing timelines, owners, and dependencies in tools like Asana, Jira, or Linear Build and maintain operational dashboards and KPI reports in Looker, Tableau, or Google Sheets, surfacing bottlenecks and risks to leadership on a weekly cadence Manage the internal tooling stack (Okta, Rippling, Expensify, Slack admin), evaluating vendors and negotiating contracts to control spend Design and launch new business processes — such as headcount planning cycles, budget reviews, and OKR tracking — in partnership with finance and HR Coordinate logistics for company-wide initiatives, including offsites, quarterly planning, and board reporting deliverables Serve as a connective layer between teams, resolving cross-functional blockers and escalating tradeoffs with clear recommendations What We Are Looking For 4-7 years of experience in operations, program management, or business operations at a technology company or fast-moving startup Proven ability to design and ship processes from scratch, with measurable impact on efficiency, cost, or speed Advanced proficiency with spreadsheets and at least one BI or data tool (SQL a plus) Experience administering modern ops tooling (Asana, Notion, Zapier, Okta, or similar) Excellent written communication; able to distill ambiguity into clear plans, docs, and executive summaries Comfort operating with high autonomy in an ambiguous, rapidly changing environment; bachelor's degree in business, engineering, or related field (or equivalent experience) Bonus: experience at a hypergrowth startup, exposure to corporate finance or HR operations, and familiarity with process-mapping or automation tools (Airtable, Retool, n8n)