Human Resources Business Partner – Remote

Human Resources Business

Partner – Remote Location: Remote – New York, NY; San Francisco, CA; Los Angeles, CA; Texas; Seattle, WA Work Model: Remote Employment Type: Full-time Experience: 5–10+ years of progressive HR experience, including HR Business Partner experience Visa Sponsorship: Not available About This Role Looking for an experienced

Human Resources Business

Partner (HRBP) to join North America HR team as a strategic partner to business leaders. This hire will support the company’s growth from approximately 250 employees globally to 350–400+ employees over the next year. The role will split roughly 50/50 to 60/40 between strategic HR advising and hands-on employee relations.

You will work closely with leaders across Operations, Customer Success, Deployment, and Engineering, helping shape people strategy, organizational design, performance management, compensation, and workforce planning.

What You’ll Do

• Act as a strategic HR partner to leaders in Operations, Customer Success, Deployment, and Engineering.
• Build trusted relationships from day one and advise on organizational design, workforce planning, and people decisions.
• Co-own the twice-yearly performance cycles in September and March, including the calibration process.
• Use performance and calibration outcomes to help shape compensation philosophy.
• Handle complex employee relations matters, including investigations, performance concerns, PIPs, leaves of absence, and sensitive employee situations.
• Coach managers through difficult conversations in line with US federal and state employment laws.
• Build and maintain HR metrics, headcount reporting, and people analytics.
• Support the annual operating plan (AOP) and headcount planning as the company scales.
• Support HR compliance and enterprise customer audits, including SOC 2 audits, by gathering evidence and participating in audit calls with the global People team.
• Design and roll out programs for engagement, retention, talent reviews, and change management.
• Use AI tools such as ChatGPT and Claude to improve reporting, research, communication, and day-to-day productivity.
• Must-Have Qualifications 5+ years of progressive HR experience; 7–10 years is ideal.
• Significant experience as an HR Business Partner.
• Bachelor’s degree required.
• Experience in a high-growth startup, SaaS, technology, or AI company, ideally with 250 or more employees.
• Hands-on experience with compensation planning, performance calibration, talent reviews, and employee relations for a US-based workforce.
• Experience managing complex employee relations matters, performance cycles, and organisational change.
• Confidence working directly with executives and senior leaders in a flat organization.
• Proficiency using AI tools such as ChatGPT and Claude for research, reporting, and communication.
• Ability to use HR metrics and performance data to influence business decisions and compensation philosophy.
• Stable career history with demonstrated progression; job changes under two years are a concern.
• US work authorization without the need for visa sponsorship.

Preferred Qualifications

• Experience supporting a company scaling from approximately 250 to 400+ employees.
• Exposure to US employment practices and federal/state employment regulations.
• Experience supporting SOC 2 or enterprise customer HR audits.
• Experience with HRIS platforms, HR analytics, headcount reporting, performance management systems, and employee engagement platforms.
• Familiarity with Lever ATS and Pave compensation benchmarking.