Digital Product Manager

Location

Austin, Texas

Job Type: Contract

Compensation Range: $62.31 - 65.31 per hour

We are seeking an experienced Senior Manager to lead the definition and design of end-to-end client experiences by identifying journey gaps, uncovering opportunities for improvement, and translating complex business, regulatory, operational, and technology needs into actionable digital capabilities.

This role will collaborate across multiple product, business, and technology domains to define the systems, business rules, data requirements, and functional capabilities needed to deliver seamless, efficient, and client-centric experiences.

Operating initially across multiple teams and workstreams, the Senior Manager will drive cross-functional alignment, shape product requirements, and establish a clear vision for delivery, with the opportunity to assume dedicated product leadership responsibilities as the initiative evolves.

Responsibilities:

• Lead discovery and requirements definition for a complex international digital initiative spanning authenticated web and mobile app experiences.
• Map the end-to-end client journey across relevant digital, operational, and servicing touchpoints.
• Identify client experience gaps, opportunities, dependencies, and areas requiring new or enhanced digital capabilities.
• Define the intended client experience, including workflows, business rules, decision points, error handling, content needs, and exception scenarios.
• Translate business and client needs into detailed functional requirements that can be understood and implemented by design and technology teams.
• Define and document digital development scope, including what capabilities are required, what is not required, and which teams or platforms are affected.
• Identify the backend domains, systems, services, data, and integrations needed to enable the digital experience.
• Partner with architecture and technology teams to evaluate feasibility, dependencies, implementation options, and delivery sequencing.
• Collaborate closely with Legal, Compliance, Risk, business, operations, service, design, technology, and other partners to ensure requirements are complete and appropriately reviewed.
• Partner with user experience design and research teams to develop intuitive web and mobile experiences that address the needs of international clients.
• Serve as the central digital product contact for the initiative, maintaining alignment across participating teams and helping resolve cross-domain questions and requirements.
• Work closely with project and program management partners to define, understand, and track digital workstreams, milestones, dependencies, decisions, risks, and delivery readiness.
• Facilitate working sessions that bring together business, product, design, technology, and control partners to resolve ambiguity and move decisions forward.
• Communicate complex client experience and technology considerations in a clear, structured manner to both working teams and senior leaders.
• Support prioritization and tradeoff decisions based on client impact, business value, risk, feasibility, dependencies, and delivery constraints.
• Maintain traceability between the client journey, business requirements, functional requirements, design decisions, and delivery scope.
• Monitor delivery against the defined client experience and requirements, identifying gaps or deviations that require resolution.
• As the initiative progresses, potentially provide product leadership for a dedicated delivery or scrum team, including backlog development, story refinement, prioritization, acceptance criteria, and stakeholder alignment.
• Serve as a client advocate and digital experience subject matter expert throughout discovery, planning, and delivery.

Qualifications:

• Bachelor's degree or equivalent professional experience.
• 7+ years of digital product management, product ownership, business analysis, or related experience.
• 5+ years of experience defining or delivering complex digital experiences.
• Demonstrated experience documenting detailed functional requirements, workflows, business rules, and acceptance criteria.
• Experience working across multiple product, business, operational, and technology domains.
• Experience with responsive web and mobile app development.
• Experience working within Agile delivery models.
• Strong project or program management experience, including cross-workstream dependency and risk management.

Preferred Qualifications:

• Experience in financial services, fintech, brokerage, investing, or another highly regulated industry.
• Experience supporting international, global, or multi-market client experiences.
• Experience working with Legal, Compliance, Risk, and regulatory partners.
• Experience mapping complex client journeys that include digital, operational, and servicing components.
• Experience defining requirements across multiple backend systems, APIs, data sources, and enterprise platforms.
• Experience leading a scrum team or serving as a senior Product Owner.

Experience with Jira and Confluence.

*

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

ABOUT CELLA

We are passionate about connecting you with the right role at the right organization—and providing you great benefits for the great work you do. With an attractive compensation package including competitive salary, 401(k) plan, weekly paychecks, holiday pay and a health benefits program, we have you covered.

Cella is an award-winning leader in consulting, staffing and managed solutions for creative, marketing, digital and proposal development teams. We help people build meaningful careers and partner with companies to help them win. Our staffing solutions include freelance, contract, temporary, temp-to-hire and direct hire positions.

Cella has earned the 2022 Best of Staffing® Client and Talent 10-Year Diamond Awards—an honor earned by only 1% of staffing firms in the U.S. Cella is an equal opportunity employer.