Quality Assurance Analyst

Job Title: Quality Assurance Analyst Location: Tallahassee, FL (Remote) Contract Duration: November 16, 2026 – June 30, 2027 Extension: Renewable for up to an additional 2 years Submission Deadline: October 23, 2026, by 12:00 PM Job Summary The candidate will be responsible for developing and executing formal test plans, creating test scenarios and scripts, performing manual and automated testing, validating REST APIs and microservices, and facilitating User Acceptance Testing (UAT) sessions.

The analyst will work closely with business stakeholders, developers, agency representatives, and other project team members to understand business requirements, identify issues, document processes, and ensure software deliverables meet business needs and department standards.

Key Responsibilities

• Develop and execute comprehensive test plans, test cases, and test scripts.
• Perform manual and automated testing to validate application functionality and identify defects.
• Design, build, maintain, and enhance custom automated testing frameworks using approaches such as the Page Object Model (POM).
• Develop and update automation scripts to accommodate UI changes and new feature deployments.
• Perform REST API and microservices testing, including endpoint validation, contract checks, and payload verification.
• Use tools such as Selenium, Postman, Insomnia, Azure DevOps, and/or Team Foundation Server (TFS).
• Plan, coordinate, and facilitate User Acceptance Testing (UAT) sessions.
• Participate in Joint Application Development (JAD) sessions, requirements discussions, design reviews, and development/testing meetings.
• Translate functional specifications into technical specifications for development teams.
• Convert meeting discussions and written requirements into process models, workflows, and process flow diagrams.
• Collaborate with stakeholders to understand business processes, data requirements, and resolve issues.
• Prepare and maintain technical documentation, test documentation, and project deliverables.
• Support business process changes resulting from new business needs or legislative requirements.
• Work independently, manage priorities, meet deadlines, and communicate findings effectively.

Required Qualifications

• Minimum 7 years of experience in Quality Assurance and/or Business Analysis.
• Minimum 7 years of experience with Agile software development methodologies.
• Minimum 7 years of experience in manual testing, including test scenario creation and execution.
• Minimum 7 years of experience in automation testing, including designing, developing, and executing automated test scripts.
• Minimum 7 years of experience with Azure DevOps and/or Team Foundation Server (TFS).
• Minimum 7 years of experience conducting meetings with individuals and groups to discuss business processes.
• Minimum 7 years of experience using Joint Application Development (JAD) techniques.
• Minimum 7 years of experience with User Acceptance Testing (UAT).
• Minimum 7 years of experience designing, building, maintaining, and scaling custom automated testing frameworks from scratch, including Page Object Model (POM).
• Minimum 7 years of experience using Selenium or similar automation testing tools.
• Minimum 7 years of experience creating and updating automation scripts to support UI changes and new features.
• Minimum 5 years of experience testing REST APIs and microservices, including endpoint validation, contract testing, and payload verification.
• Proficiency with API testing tools such as Postman, Insomnia, or similar tools.
• Minimum 7 years of experience translating functional specifications into technical specifications.
• Minimum 7 years of experience developing process models and process flow diagrams from requirements and meeting discussions.
• Minimum 7 years of experience collaborating with stakeholders to understand requirements, data needs, and resolve issues.
• Minimum 7 years of experience creating and maintaining technical documentation.
• Required Skills Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Strong active listening and root cause analysis skills.
• Ability to explain complex technical information to different audiences.
• Strong interpersonal and stakeholder management skills.
• Ability to work independently, follow established procedures, manage deadlines, and deliver results.
• Education A Bachelor of Science degree in Information Technology or a related field is preferred.

Preferred Qualifications

• Preference will be given to candidates with strong knowledge or experience in: Food, Nutrition, and Wellness (FNW) business processes.
• Florida Direct Certification (FDC) application.
• Florida Automated Nutrition System (FANS) application.
• FNW administrative applications and related business processes.
• Submission Requirements Please submit the following documents: Updated resume (maximum 3 pages).
• Completed skill matrix demonstrating how the candidate meets each minimum qualification.
• Signed Resume Self-Certification – Attachment C (Exhibit copy).
• Verifiable professional references supporting the candidate's experience.
• A detailed explanation of how the candidate meets the minimum qualifications and has performed the representative activities listed in the scope of work.