Product Design Manager

Product Design Manager Location: New York, New York, United States (Onsite) Industry: Financial Services Work Setting: Onsite Are you passionate about creating intuitive, customer-centered digital experiences and transforming complex challenges into elegant product solutions that drive meaningful business impact?

We are seeking a Product Designer to lead the design of innovative digital experiences that balance customer needs, business goals, and technical feasibility. This role combines interaction design, visual design, service design, user research, strategic thinking, and cross-functional collaboration to deliver engaging, scalable, and impactful product experiences.

Product Experience Design

• Design end-to-end digital experiences that are intuitive, accessible, and user-centered.
• Transform complex problems into simple, elegant, and effective design solutions.
• Create user flows, wireframes, prototypes, mockups, and high-fidelity designs.
• Deliver experiences that align with customer expectations while supporting business objectives.
• Ensure consistency across products through the effective use of design systems and standards.
• Human-Centered Design & Research Apply customer insights, user research, and behavioral data to inform design decisions.
• Advocate for customer needs throughout the product development lifecycle.
• Leverage design thinking methodologies to identify pain points and uncover opportunities.
• Incorporate accessibility, usability, and inclusive design principles into solutions.
• Balance customer needs with technical constraints and business priorities.
• Product Strategy & Innovation Contribute to product vision, strategy, and roadmap discussions.
• Use data, research findings, and market insights to influence product direction.
• Collaborate with stakeholders to define opportunities that create measurable business value.
• Evaluate emerging technologies and industry trends to inform innovative solutions.
• Support the development of long-term product strategies and experience improvements.

Interaction, Visual & Service Design

Create intuitive interaction patterns and workflow designs. Design visually compelling interfaces that strengthen user engagement and satisfaction. Develop service blueprints, journey maps, ecosystem maps, and experience frameworks.

Ensure seamless experiences across multiple touchpoints and channels. Elevate overall product quality through thoughtful design execution.

Design Leadership & Mentorship

Lead design initiatives from concept through implementation. Provide guidance and mentorship to designers and project team members. Promote design best practices, standards, and methodologies.

Support the growth and maturity of design capabilities within the organization. Foster a culture of creativity, collaboration, and continuous learning.

Cross-Functional Collaboration

Work closely with product managers, engineers, researchers, data analysts, and business stakeholders. Facilitate workshops, design reviews, and collaborative solutioning sessions. Align stakeholders around customer-focused solutions and shared objectives.

Incorporate diverse perspectives into product and experience design decisions. Build strong partnerships that enable successful product delivery. Communication & Storytelling Present design concepts, rationale, and recommendations to stakeholders at all levels.

Communicate complex ideas through compelling visuals, prototypes, and narratives. Leverage research findings, data insights, and design frameworks to support decision-making. Influence strategic direction through clear and persuasive communication.

Effectively articulate design trade-offs, opportunities, and value. Design Systems & Quality Assurance Contribute to and leverage established design systems and component libraries. Ensure consistency, scalability, and efficiency across products and experiences.

Work closely with engineering teams to ensure design quality during implementation. Validate designs through testing, feedback, and iteration. Maintain high standards of craftsmanship and attention to detail.

Required Qualifications

• 5+ years of experience in Product Design, UX Design, or related design disciplines.
• 5+ years of experience using design and prototyping tools such as: Figma Similar design platforms Strong portfolio demonstrating: Design process Problem-solving approach Leadership contributions Business impact Customer-centered outcomes Experience designing end-to-end digital product experiences.
• Strong communication and stakeholder management skills.

Preferred Qualifications

• 6+ years of product design experience.
• Experience contributing to and maintaining enterprise design systems.

Experience collaborating closely with

• Product Management Engineering Business Teams Research Teams Experience leading design projects, initiatives, or teams.
• Experience working in complex, highly regulated, or data-intensive environments.
• Strong understanding of modern UX, interaction design, and service design methodologies.