LandOffer
Entry-Level Customer Support Representative
Spotted 1h ago
Job details
- Level
- Entry level
- Posted
- Oct 31, 2026
- Last confirmed open
- Oct 31, 2026
Job description
About this role
Entry Level Product
Support professional for the Customer Service & Support team, responsible for troubleshooting basic product issues and responding to customer inquiries.
Key Responsibilities
Troubleshoot and resolve basic product problems Provide customer support and handle inquiries Escalate complex cases to appropriate teams Collaborate with cross-functional teams to address issues Document support interactions and maintain accurate records Contribute to improvements in the overall user experience Qualifications & Skills Detail-oriented with strong problem-solving skills Clear, professional communication Eager to learn and adapt to new tools and processes Committed to advancing economic mobility and supporting diverse young adults
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