Lead Technical Program Manager

JOB DESCRIPTION

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Vice President at JPMorgan Chase within Corporate Technology, Employee Platforms Delivery and Execution, you will provide strategic leadership across a portfolio of complex, enterprise-scale initiatives. You will set direction, establish strong governance and delivery discipline, and partner with senior stakeholders across engineering, architecture, product, and business leadership to drive outcomes.

Leveraging deep technical fluency, modern delivery practices, and data-driven insights, you will enable iterative execution at scale, strengthen operational excellence, and ensure solutions are resilient, secure, and aligned to the firm's strategic priorities.

Job Responsibilities

• Own strategy and execution for large-scale, multi-year technology programs, translating strategic objectives into clear execution plans, milestones, dependencies, investment priorities, and measurable outcomes.
• Operate independently with senior-level judgment, taking broad objectives and complex problems and establishing the structure, governance, operating model, and execution strategy.
• Establish program governance and operating cadence, including OKRs/KPIs, executive steering, financial tracking, risk and dependency management, decision forums, and delivery transparency across multiple workstreams.
• Develop and drive integrated program plans across internal teams and vendors, including technical requirements, sequencing, resourcing, milestones, and dependencies.
• Drive execution and accountability across multiple teams and workstreams, proactively identifying delivery gaps, resolving cross-organizational dependencies, and ensuring commitments translate into measurable outcomes.
• Partner with engineering, architecture, product, cyber, infrastructure, operations, and business leadership to define scope, technical strategy, value, success measures, and delivery approach.
• Proactively manage program risk, controls, dependencies, and delivery health, identifying issues early, establishing mitigation and contingency plans, and driving appropriate escalation and decision-making.
• Influence senior stakeholders across organizational boundaries, navigating competing priorities, challenging constructively, and creating alignment
• Provide executive-level reporting and insights, using data, metrics, visualization, and concise narratives to communicate program health, progress, risks, trade-offs, decisions, and recommendations.
• Champion AI fluency, automation, and responsible adoption of agentic capabilities, identifying opportunities to improve program delivery, portfolio insights, risk identification, reporting, stakeholder communications, and operational efficiency.
• Drive experimentation and continuous learning, partnering with engineering, architecture, product, and control stakeholders to evaluate emerging AI and agentic capabilities, establish measurable use cases, and scale approaches that demonstrate value.

Required Qualifications, Capabilities, and Skills

• 5+ years of experience or equivalent expertise in technology program management demonstrating at scale delivery.
• Demonstrated ability to independently lead complex programs end-to-end, from strategy and mobilization through execution and adoption.
• Proven success leading large-scale programs spanning multiple teams, technologies, organizations, and stakeholders.
• Strong executive presence and communication skills, with the ability to translate complex technical and delivery topics into concise narratives, decisions, risks, and recommendations
• Strong technical fluency across modern enterprise technologies, systems, platforms, and digital tools, enabling partnership with engineering and architecture organizations.
• Deep expertise in program governance, risk management, dependency management, delivery health, mitigation, escalation, and contingency planning.
• Strong strategic and analytical capabilities, including experience establishing data-driven delivery metrics, KPIs, dashboards, and management information to evaluate performance and support decision-making.
• AI fluency and intellectual curiosity, with the ability to identify and evaluate opportunities to apply AI, automation, and agentic capabilities to improve program execution, operational efficiency, and stakeholder transparency.
• Demonstrated ability to identify high-value AI and agent-assisted use cases, define measurable outcomes, and partner with technical and control teams to evaluate feasibility, integration considerations, governance, risk, and operating impacts.

Preferred Qualifications, Capabilities, and Skills

• Experience leading firmwide or enterprise-scale technology initiatives across multiple organizations, platforms, or lines of business.
• Experience operating within a large, complex, highly regulated technology environment.
• Advanced executive communication and storytelling skills, with the ability to communicate strategy, program health, technical complexity, risks, trade-offs, and decisions clearly
• Strong senior stakeholder management, influence, negotiation, and conflict-resolution capabilities.
• Experience establishing or improving program management operating models, governance standards, portfolio management practices, and reusable execution frameworks.
• Experience leveraging data visualization, automation, AI, or emerging technologies to improve program and portfolio management.
• Bachelor's degree in Business, Engineering, Information Technology, Computer Science, or a related field; master's degree and/or relevant professional certifications such as PMP or Agile, preferred.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.