Business Intelligence Consultant

Title: Business Intelligence / Tableau Administrator

Location: Hartford, CT (Hybrid)

Employment Type: Contract, 12 months with possible extension

About the Role

We are seeking an experienced BI / Tableau Administrator to support and sustain an enterprise reporting and analytics platform. You will administer the Tableau Cloud environment, support the Azure-based data layer behind it, and partner with development and integration teams to keep data flowing reliably to business users.

Key Responsibilities

• Administer Tableau Cloud sites, projects, users, groups, permissions, and security
• Monitor platform health, extract refreshes, subscriptions, and scheduled jobs
• Troubleshoot Tableau performance, connectivity, and reporting issues
• Support report developers, analysts, and business users
• Deploy and promote reports across environments
• Support and troubleshoot Azure SQL Database environments used for enterprise reporting
• Investigate reporting data issues and perform data validation
• Monitor database connectivity, query performance, and data refresh processes
• Assist with SQL/SOQL troubleshooting and performance optimization
• Monitor and support Azure Data Factory pipelines that load Salesforce and other source-system data into Azure SQL Database
• Troubleshoot data load failures and data quality issues, and help identify root causes of integration and reporting problems
• Collaborate with development and integration teams during incident resolution and deployments
• Support MuleSoft Runtime Fabric (RTF) environments and integrations that impact reporting platforms

Required Qualifications

• 5+ years of experience in a similar role, with the ability to plan and achieve goals alongside a team, mentor less experienced staff, and work with a high degree of independence
• Hands-on experience with Tableau Cloud administration and support
• Experience with Salesforce objects, fields, relationships, and the impact of design decisions, applying best practices
• Experience supporting dashboards and enterprise reporting and analytics platforms
• Strong SQL skills and experience with Azure SQL Database or similar relational databases
• Experience with user management: onboarding, deactivation, roles, profiles, permission sets, sharing rules, and other routine tasks
• Strong critical thinking and problem-solving skills around user access, declarative logic, business requests, environment management, and backup solutions
• Comfortable engaging and escalating issues to Salesforce support
• Experience across all phases of the SDLC, including creating and maintaining technical documentation
• Ability to work with the Salesforce Architect to establish best practices, and to give management input on design, architecture, work estimation, and resource planning
• Ability to provide guidance and training to team members
• Highly organized, proactive, and self-directed, able to drive work from requirements through implementation
• Strong abstract thinking, and excellent verbal and written communication skills

Preferred Qualifications

• Experience with Azure Data Factory (ADF)
• Experience with MuleSoft Runtime Fabric (RTF) or MuleSoft integrations
• Experience with Salesforce data and reporting environments
• Microsoft Azure experience