LandOffer
Success Architect / Senior Success Architect, French/German/Italian-Speaking
Spotted 46d agoFull-time
Job details
- Work mode
- Remote
- Employment
- Full-time
- Level
- Staff / principal
- Experience
- 5+ years
- Posted
- Aug 26, 2026
- Last confirmed open
- Oct 12, 2026
What you'll need to apply
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Company-specific questions
- As a U.S. company that exports software and technology internationally, we must comply with U.S. export control laws in every country where we operate. The information provided will be used to determine whether we need to obtain an Export Control License for your employment if you are hired. Are you a citizen, national or permanent resident of Iran, Cuba, North Korea or Syria?
- Regarding future positions at Salesforce, please select one of the following options
- I acknowledge that I have read, reviewed and answered the above questions truthfully and accurately. I further understand, and agree, that any offer of employment I may receive from Salesforce is conditional on the truth of the above statements and that, in the event it is subsequently determined that any of the above is inaccurate, any such offer of employment can be rescinded and, in the event I have commenced employment, such employment will be terminated, to the extent permitted by applicable law. Please select "yes" if you acknowledge.
Job description
About this role
The Experience
As a Success Architect / Sr. Success Architect on Qualified's Customer Success team (part of Salesforce), you'll own the successful implementation and adoption of our Agentic Marketing Platform for new and existing customers, working hands-on with Piper — our AI SDR Agent — to transform how customers run sales and marketing.
This is a remote role based out of Dublin, Ireland, supporting our European customer base in French, German, or Italian alongside English.
What You'll Actually Be Doing
- Lead customers end-to-end through onboarding, implementation, and adoption of the Qualified platform and Piper, typically within a 30–60 day go-live window
- Architect solutions that integrate Qualified with Salesforce, marketing automation platforms, and GTM systems, translating business goals into technical designs, conversational flows, and qualification logic
- Act as a trusted advisor across the customer lifecycle — running Strategic Business Reviews, driving renewal/expansion conversations, and using engagement and pipeline data to guide ongoing optimization
- Partner cross-functionally with Product, Engineering, Sales, and Marketing to bring customer feedback back into the platform and improve outcomes for future implementations
You're Our Person If...
- You have 5-7 years of experience (Success Architect) or 7-10+ years of Mid-Market/Enterprise software experience (Sr. Success Architect) in a customer-facing implementation, solutions consulting, or technical CSM role
- You're fluent in English plus French, German, or Italian
- You have working knowledge of Salesforce CRM and marketing automation systems, with comfort in web/scripting technologies like HTML, CSS, and JavaScript
- Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Even Better If...
- You hold a Salesforce Admin certification
- You have prior experience with AI-driven go-to-market or conversational marketing platforms
- You've worked in a fast-paced, high-growth software environment juggling multiple concurrent customer implementations
Interested in this role?Continue on Salesforce's careers page.
Apply on Salesforce