Senior Executive Assistant

Senior Executive Assistant

What You'll Be Doing & Why It Matters

We are looking for an experienced and proactive Executive Assistant to serve as the trusted right hand to our SVP, Sales. You will play a critical role in managing their time, priorities and communications, enabling them to focus on customers, business strategy, pipeline growth and leadership priorities.

As a key member of the team, you will work closely with senior leaders, the wider sales organisation, customers and executives across Salesforce. This role requires exceptional organisational skills, sound judgement, discretion and the ability to anticipate needs, navigate competing priorities and operate effectively in a fast-paced, dynamic environment.

At Salesforce, our Executive Assistants are an integral part of the company's success. We value teamwork, service and excellence, and recognise that every executive has unique requirements, working styles and communication preferences. You will be expected to adapt your approach, build strong relationships and contribute to a positive, diverse and supportive culture.

Our Executive Assistants understand that the success of the executive is a reflection of their work, and vice versa. You will act as a trusted partner, proactively managing day-to-day operations, anticipating challenges and ensuring the executive and their organisation operate as effectively as possible.

Core Responsibilities & Scope

• Executive Support & Calendar Management: Proactively manage the SVP's calendar, time and priorities, ensuring commitments are organised efficiently and aligned with business objectives, customer priorities, fiscal calendars, key projects and team needs.
• Meeting & Event Coordination: Coordinate internal and external meetings, including leadership meetings, team meetings, all-hands sessions, customer engagements, executive one-to-ones, off-sites and wider business events.
• Travel Management: Arrange domestic and international travel in accordance with Salesforce travel policies, taking into consideration travel requirements, visas, costs and relevant documentation.
• Stakeholder Management: Build and maintain strong relationships with employees, senior executives and external partners across the organisation, demonstrating the ability to navigate complex stakeholder networks and identify key business contacts.
• Communication & Prioritisation: Manage communications with professionalism and discretion, ensuring information is clear, accurate and delivered to the right stakeholders at the right time.
• Business & Team Support: Support the coordination of team activities, including catering, luncheons, business meetings and other organisational requirements.
• Project & Administrative Support: Take ownership of additional administrative and project coordination responsibilities, identifying opportunities to improve processes and enhance operational efficiency.
• Proactive Business Partnership: Anticipate the executive's needs, identify potential scheduling conflicts and challenges, and recommend solutions to ensure priorities are delivered effectively.

Minimum Requirements

• 5+ years of relevant Executive Assistant or senior administrative experience, ideally within a global technology or software organisation.
• Proven experience supporting senior executives in a fast-paced, dynamic and innovative business environment.
• Exceptional organisational and time-management skills, with strong attention to detail and the ability to manage multiple competing priorities.
• Excellent verbal and written communication skills, with the confidence to engage effectively with senior leaders, customers and external stakeholders.
• Strong stakeholder and relationship management skills, with the ability to build a broad internal network and collaborate across large organisations.
• Experience coordinating projects of intermediate complexity and managing multiple deliverables and deadlines.
• Experience organising and managing virtual meetings and collaboration platforms, including Zoom, Webex, Google Meet or similar tools.
• Strong teamwork and collaboration skills, with the confidence to suggest improvements and contribute to more effective ways of working.
• Working proficiency in Google Workspace (Gmail, Docs, Drive and Google Meet).

Preferred Qualifications

• A strong customer-centric mindset and commitment to delivering an exceptional service experience.
• Agility and flexibility when responding to changing business priorities and executive needs.
• Proven ability to work under pressure, exercise sound judgement and consistently deliver against deadlines.
• High levels of integrity and discretion, with the ability to handle confidential and private information appropriately.
• A proactive, solutions-oriented mindset, with the ability to anticipate needs rather than simply react to requests.
• Curiosity and willingness to continuously develop new skills, embrace challenges and adapt to change.
• Ability to understand and navigate the global structure, culture and operating model of Salesforce.
• Clear, thorough and effective communication, with strong attention to detail and follow-through.
• Experience working within large administrative or Executive Assistant teams.
• Familiarity with Salesforce tools and platforms such as Quip, Slack, Salesforce and Tableau would be an advantage.