Principal Platform Solution Engineer

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust.

And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We’re seeking a Principal Security Specialist Architect to join our Platform Specialist team. In this role, you’ll bring deep technical expertise and strategic insight to help customers securely harness the full power of the Salesforce Platform. You’ll work closely with stakeholders to design secure, scalable solutions and play a critical role in driving platform adoption across complex enterprise environments.

You will be the bridge between cutting-edge innovation and enterprise-grade trust. Your mission is to demonstrate how Salesforce’s infrastructure enables the safe deployment of Agentic AI (Agentforce) while maintaining a rigorous security posture. You must possess the technical depth to navigate complex use case discussions and the sales acumen to translate risk and governance models into clear business value.

The Salesforce Platform is the foundation for enterprise innovation—empowering organizations to develop, deploy, and scale agentic applications securely and efficiently. As businesses navigate increasing demands for agility, security, and compliance, our Platform enables them to innovate with confidence.

What You’ll Do

• Act as a technical thought partner and trusted advisor for all stakeholders, shaping secure, scalable solutions that address enterprise challenges in governance, compliance, and developer productivity.
• Targeted Executive Engagement: Partner with sales teams to remove security as a blocker by speaking directly to CISOs, CIOs, and CAIOs, aligning Salesforce’s Trust Layer with their strategic risk appetite.
• Guide customers through technical evaluations and architectural decisions, aligning Platform capabilities with their business and security objectives.
• Deliver impactful technical presentations, demos, and proofs of concept to showcase the transformative potential of the Salesforce Platform.
• Collaborate with Account Executives, architects, and partners to develop strategies and close high-value deals.
• Advocate for secure development practices and help customers adopt a “secure by design” approach in their Salesforce environments.
• Stay at the forefront of Platform innovations, bringing technical insight and thought leadership to customer engagements.
• Data Governance & Sovereignty: Architect solutions that address complex data residency, discovery, and classification requirements, ensuring customers maintain full control over their metadata and sensitive information.
• Compliance Leadership: Apply deep knowledge of global regulations (GDPR, HIPAA, PCI-DSS) and industry frameworks (NIST CSF, ISO 27001, ISO 42000, SOC2) to validate Salesforce's compliance posture in the context of generative AI.

What We’re Looking For

• Proven expertise in Enterprise data security, privacy, & governance.
• 5+ years of experience in solution engineering, technical consulting, post sales or enterprise technical architecture on the Salesforce platform.
• Security Expertise: 5+ years of experience in a technical presales or security architecture role, with a proven track record of selling to the C-suite.
• AI & Data Fluency: Strong understanding of the AI Life Cycle, including LLM security, RAG (Retrieval-Augmented Generation), and the ethical implications of autonomous agents.
• Governance Depth: Mastery of data privacy laws and security frameworks (ISO, NIST, SOC, FedRAMP).
• Technical Stack: Deep familiarity with cloud-native architectures (SaaS/PaaS), API security, OIDC/SAML, cryptography, and relational database security.
• Excellent communication and collaboration skills with the ability to engage technical and business stakeholders effectively.
• A strategic thinker with a customer & team-first mindset and a passion for innovation.