Manager, Quota Operations

The Experience

The Quota and Capacity Planning (QCP) team is the trusted authority for setting sales targets in line with the company’s financial goals. We help drive Salesforce’s $60B+ revenue goal through cross-functional collaboration and continuous process improvement. We’re looking for a goal-oriented, analytical professional who thrives in a fast-paced environment and likes building processes that scale.

In this role you will be the central coordinator for quota planning. You will partner with Sales, Strategy, Finance, PMO, Quota Business Partners and Systems teams, set the quota timeline, and lead the development of our Quota technology. This is a global role and requires flexibility across time zones.

What You'll Actually Be Doing

• Coordinate stakeholders: Align Sales, Strategy, Finance, Quota Business Partners, PMO and technology teams across regions, and keep them on the same plan, decisions and deadlines.
• Set the quota timeline: Build and own the annual quota planning calendar and milestones. Drive on-time, accurate delivery of key planning deliverables with the Global PMO.
• Lead Quota technology development: Own the roadmap, requirements, prioritization, testing and rollout for quota tools and systems. Work with technology partners to deliver enhancements.
• Analyze large global data sets, reports and dashboards, and give leadership and regional teams findings and recommendations; develop and own data reporting and auditing projects and models that support regional Quota Business Partners and Sales Strategy stakeholders; create and maintain global dashboards and reports that improve operational rigor, efficiency and optimization; run regular reviews of quota execution and present recommendations of process improvements incorporating AI tools that can improve operational effectiveness.

You're Our Person If...

• 5+ years of experience, ideally in Sales Operations, Sales Strategy, FP&A or Finance; B.S. in a quantitative discipline (e.g., Statistics, Math, Finance, Engineering).
• Experience with Excel/Google Sheets, PowerPoint/Slides, SQL, Tableau, Anaplan and Salesforce; experience with sales coverage models, quota-setting methodologies and territory alignment.
• Proven ability to manage cross-functional stakeholders and program timelines; experience leading or partnering on technology or systems projects, including requirements and UAT.
• Ability to own multiple concurrent deliverables in a collaborative, fast-paced environment; strong communication skills, able to explain complex concepts to a broad audience.

Even Better If...

• Analytical: able to think critically and build scalable models; quick ad hoc analysis in Sheets/Excel and Tableau.
• Team player who builds rapport across teams.
• Systems analyst, product owner or consulting experience preferred.
• Quick learner with strong initiative and a strong sense of ownership.