Business Operations Analyst
Job details
- Employment
- Full-time
- Level
- Senior
- Experience
- 5+ years
- Education
- Bachelor's degree
- Posted
- Nov 3, 2026
- Last confirmed open
- Nov 3, 2026
What you'll need to apply
Fields this application requires
Company-specific questions
- Do you have the unrestricted right to work in the country to which you're applying? (You must answer “No” if you are on any visa or possess any government issued work authorization document that has an expiration date; you should answer “Yes” if you have DACA or TPS authorization in the US)
- Government Employment: In the last 5 years, have you been an employee of a U.S. federal, state, or local government, including a "special Government employee" (defined under 18 U.S.C. §202), or a member of the U.S. Armed Services (including Reserve and Guard components)?
- I attest/confirm that I have no post-government employment restrictions currently applicable to me that have not already been addressed or disclosed in the previous questions, OR that if I am aware of any applicable restrictions, I will disclose them to the recruiter if contacted for further processing of my application. If I received written advice from my current or former government employer about work restrictions that are still active, I will provide it to the recruiter if contacted for further processing of my application.
- Are you currently or have you in the past been debarred, suspended, proposed for debarment or declared ineligible for award of a contract by any federal agency?
- As a U.S. company that exports software and technology internationally, we must comply with U.S. export control laws in every country where we operate. The information provided will be used to determine whether we need to obtain an Export Control License for your employment if you are hired. Are you a citizen, national or permanent resident of Iran, Cuba, North Korea or Syria?
- Regarding future positions at Salesforce, please select one of the following options
- I acknowledge that I have read, reviewed and answered the above questions truthfully and accurately. I further understand, and agree, that any offer of employment I may receive from Salesforce is conditional on the truth of the above statements and that, in the event it is subsequently determined that any of the above is inaccurate, any such offer of employment can be rescinded and, in the event I have commenced employment, such employment will be terminated, to the extent permitted by applicable law. Please select "yes" if you acknowledge.
About this role
Role Description: As a member of the The ideal candidate will be a proactive, result-oriented team player who thrives in high-energy settings and demonstrates a steadfast commitment to professional excellence. Business Operations team, you will work with cross-functional teams to help provide stellar support to our internal and external stakeholders.
The right candidate will be a self-starter, action-oriented and comfortable navigating infrastructural challenges and competing priorities. You are a highly motivated team player with expertise working in a fast paced environment and you have a proven track record on delivering results and getting things done.
The successful candidate will possess the ability to work in a fast paced environment, have cross-functional relationships management skills, communication skills and strong work ethic with a can-do attitude.
Responsibilities
Direct end-to-end partner operations: onboarding, deal registration, referrals, quoting, and reseller support Manage partner account setups and cross-system data integrity Act as the primary contact for partner inquiries and operational escalations Resolve or redirect internal operational issues Enforce compliance with partner program policies and guidelines Mitigate operational risks and implement scalable process improvements Produce SOPs, training materials, and technical documentation Drive automation and system enhancements for efficiency Monitor SLAs, KPIs, and overall performance metrics
Key Competencies Process-oriented and operationally disciplined Strong sense of ownership and accountability Solutions-oriented mindset with a proactive approach Ability to navigate ambiguity and drive structure Collaborative and adaptable team player Data-driven decision making and analytical thinking
Experience/Skills Required: Bachelor’s degree or equivalent combination of education and experience 5+ years Channel or Sales Operations support experience Experience in a fast-paced environment with excellent interpersonal, problem solving and time management skills.
Extreme attention to detail with a strategic eye Analytical thinking and driving operational excellence and improvement Demonstrated participation in process improvement initiatives and/or project management experience
Other Requirements/Nice to have: Salesforce.com product certifications are a plus (Administrator, Advanced Administrator) Experience with Partner Program Operations and Support Fluency in English and one or more other languages including Spanish is a plus