Sales Support Analyst
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Fields this application requires
Company-specific questions
- Have you ever applied or worked for Nasdaq or any of its subsidiaries or affiliates?
- Do you have any contractual or policy restrictions (e.g.: non-competition, non-solicitation, non-disclosure clauses, or an employment agreement restriction) with your current or any previous employer that could limit your availability to work for Nasdaq?
- As a US-headquartered company with global operations, Nasdaq is subject to trade control laws the United States and jurisdictions in which it operates. Under U.S. trade control laws, the release or disclosure of U.S.-origin controlled technology to certain persons is deemed to be an export or re-export to the person’s most recent country of citizenship or permanent residency and may require an export license from the U.S. Government. In addition, U.S. trade control laws may restrict the ability of Nasdaq to hire individuals “ordinarily resident” in certain countries or regions. This screening question and any follow-up information requested from you will be used solely for the purpose of confirming compliance with applicable trade control laws by Nasdaq. Based on your response and the position for which you are applying at Nasdaq, Nasdaq may require additional information in order to proceed with your application for employment. All personal data related to this screening will be maintained pursuant to our posted Job Applicant Privacy Policy . Are you a U.S. citizen, U.S. national, a U.S. lawful permanent resident alien (“U.S. green card holder”), an individual granted U.S. asylee status, or an individual admitted as a U.S. refugee?
- Have you ever been convicted of, pled guilty or no contest to, participated in pre-trial proceedings or a post-proceeding sentence for (1) felony offenses, (2) any misdemeanor offenses involving crimes of dishonesty or breach of trust including theft, money laundering, embezzlement, or the manufacture, sale, distribution of, or trafficking in controlled substances or criminal conspiracy, or (3) multiple Driving Under the Influence (DUI) convictions, within the past seven (7) years? A “Yes” answer will not automatically bar you from employment with Nasdaq. Each situation will be reviewed on its own merits.
- Do you currently hold or plan to register any securities licenses or registrations?
- Have you ever had any (or pending) disciplinary actions taken, or sanctions imposed against you, by the Financial Industry Regulatory Authority (FINRA), the U.S. Securities and Exchange Commission, any related state agency, or national securities exchange, in relation to any violation of the law, applicable rules or ethical standards governing conduct in the securities business? A “Yes” answer will not automatically bar you from employment with Nasdaq. Each situation will be reviewed on its own merits.
- Nasdaq policy restricts employees from certain types of outside business activities while they are employed by the Company. Please disclose any outside business activities you plan to continue if you receive an offer to join Nasdaq, such as employment by another company or organization; engagement as an independent contractor or consultant to another company or organization; serving as an officer, advisor, or mentor to a for-profit business; developing or operating your own business; or owning over 5% of a business (even if that investment does not involve active management). Disclosures will be evaluated by our internal team. Do you have any outside business activities?
About this role
Employer-provided description, formatted for easier reading.
As a Sales Support Analyst reporting to the Lead Accounts Payable Analyst, you'll play a critical role in keeping our sales and client operations running smoothly — ensuring accurate, timely, and compliant handling of accounts, contracts, orders, and billing across a fast-paced, global environment.
You'll thrive in this position if you're detail-oriented, process-driven, and collaborative, and bring a genuine interest in delivering high-quality operational support across cross-functional teams.
Key Responsibilities
- Administer accounts, contracts, and orders end-to-end — from opportunity support and approvals through to order fulfillment and billing accuracy.
- Partner with Sales, Account Management, Finance, and Legal to resolve client cases involving asset portfolios, billing corrections, credits, and rebills.
- Research and resolve operational and billing issues, ensuring corrective actions are applied in line with applicable guidelines and SOX controls.
- Serve as a subject matter resource for junior team members and cross-functional partners, providing guidance on system capabilities and process requirements.
- Manage client billing inquiries through to resolution, maintaining clear and timely communication with all stakeholders.
Required Qualifications
- Bachelor's degree in Business or a related field, or equivalent practical experience.
- At least two years of experience in sales support, order processing, contract administration, or billing resolution.
- Experience working with CRM, ERP, or comparable business management systems (e.g. Salesforce).
- Strong attention to detail with the ability to manage multiple priorities and consistently meet deadlines in a global, matrixed environment.
- Clear communicator with experience collaborating across internal business groups, client-facing teams, and technical stakeholders.
Preferred Qualifications
- Experience in capital markets, fintech, or a regulated industry.
- Familiarity with SOX requirements or business controls environments.
- Exposure to global teams and cross-border collaboration.
This position will be located in Bonifacio Global City, Taguig, Philippines , and offers the opportunity for a hybrid work environment at least 2 days a week in-office , subject to change, providing flexibility and accessibility for qualified candidates.
Benefits & Rewards
We offer a competitive, well-rounded rewards package designed to support the financial, physical, and emotional well-being of our employees and their families (where applicable).
We utilize a structured job architecture and career framework to ensure growth opportunities are transparent, fair, and accessible to all employees.
For more information, visit Nasdaq Manila Career Page
Come as You Are
Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.
We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.
We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.