LandOffer
Sales Support Analyst
Job details
- Work mode
- Hybrid
- Employment
- Full-time
- Education
- Bachelor's degree
- Posted
- Sep 11, 2026
- Last confirmed open
- Oct 29, 2026
What you'll need to apply
Fields this application requires
Company-specific questions
- Have you ever applied or worked for Nasdaq or any of its subsidiaries or affiliates?
- Do you have any contractual or policy restrictions (e.g.: non-competition, non-solicitation, non-disclosure clauses, or an employment agreement restriction) with your current or any previous employer that could limit your availability to work for Nasdaq?
- As a US-headquartered company with global operations, Nasdaq is subject to trade control laws the United States and jurisdictions in which it operates. Under U.S. trade control laws, the release or disclosure of U.S.-origin controlled technology to certain persons is deemed to be an export or re-export to the person’s most recent country of citizenship or permanent residency and may require an export license from the U.S. Government. In addition, U.S. trade control laws may restrict the ability of Nasdaq to hire individuals “ordinarily resident” in certain countries or regions. This screening question and any follow-up information requested from you will be used solely for the purpose of confirming compliance with applicable trade control laws by Nasdaq. Based on your response and the position for which you are applying at Nasdaq, Nasdaq may require additional information in order to proceed with your application for employment. All personal data related to this screening will be maintained pursuant to our posted Job Applicant Privacy Policy . Are you a U.S. citizen, U.S. national, a U.S. lawful permanent resident alien (“U.S. green card holder”), an individual granted U.S. asylee status, or an individual admitted as a U.S. refugee?
- Have you ever been convicted of, pled guilty or no contest to, participated in pre-trial proceedings or a post-proceeding sentence for (1) felony offenses, (2) any misdemeanor offenses involving crimes of dishonesty or breach of trust including theft, money laundering, embezzlement, or the manufacture, sale, distribution of, or trafficking in controlled substances or criminal conspiracy, or (3) multiple Driving Under the Influence (DUI) convictions, within the past seven (7) years? A “Yes” answer will not automatically bar you from employment with Nasdaq. Each situation will be reviewed on its own merits.
- Do you currently hold or plan to register any securities licenses or registrations?
- Have you ever had any (or pending) disciplinary actions taken, or sanctions imposed against you, by the Financial Industry Regulatory Authority (FINRA), the U.S. Securities and Exchange Commission, any related state agency, or national securities exchange, in relation to any violation of the law, applicable rules or ethical standards governing conduct in the securities business? A “Yes” answer will not automatically bar you from employment with Nasdaq. Each situation will be reviewed on its own merits.
- Nasdaq policy restricts employees from certain types of outside business activities while they are employed by the Company. Please disclose any outside business activities you plan to continue if you receive an offer to join Nasdaq, such as employment by another company or organization; engagement as an independent contractor or consultant to another company or organization; serving as an officer, advisor, or mentor to a for-profit business; developing or operating your own business; or owning over 5% of a business (even if that investment does not involve active management). Disclosures will be evaluated by our internal team. Do you have any outside business activities?
About this role
As a Sales Support Analyst reporting to the Manager of Sales Operations, you'll play a critical role in keeping sales and client operations running smoothly. You will support the accurate, timely, and compliant administration of accounts, opportunities, contracts, orders, cancellations, and billing activities within a fast-paced, global environment.
You'll thrive in this position if you're detail-oriented, process-driven, resourceful, and collaborative, with a genuine interest in delivering high-quality operational support across a matrixed, global organization.
Key Responsibilities
- Support the end-to-end sales operations lifecycle, including account setup, contract generation, approval workflows, signature coordination, order fulfillment, cancellations, and billing validation
- Partner with Sales, Account Management, Finance, Legal, and other internal teams to resolve operational, contractual, order, and billing-related requests, ensuring transactions move successfully through the sales operations lifecycle
- Research and resolve system, order, and billing issues, coordinating corrective actions in accordance with applicable guidelines, service-level agreements (SLAs), SOX requirements, and business controls
- Initiate order fulfillment and monitor downstream billing activity to confirm that account, product, pricing, and billing information is accurate; process or coordinate billing corrections, credits, and rebills as required
- Participate in system testing, providing clear and actionable feedback to system and process stakeholders, and support process-improvement initiatives, operational projects, and the development and maintenance of process documentation
Required Qualifications
- Bachelor's degree in Business or a related field, or equivalent practical experience
- At least two years of experience in sales support, sales operations, order processing, contract administration, or billing resolution
- Experience working with CRM, ERP, or comparable business management systems (e.g., Salesforce)
- Experience working directly with clients or client-facing teams to resolve operational issues and move requests through to completion
- Strong attention to detail, with the ability to manage multiple priorities and consistently meet deadlines in a global, matrixed environment
- Clear written and verbal communication skills, including proficiency in written and spoken English, with experience collaborating across internal business groups, client-facing teams, and technical stakeholders
- Proficiency in Microsoft Office applications, with the ability to quickly learn new business systems and processes
Preferred Qualifications
- Experience in capital markets, financial technology, or another regulated industry
- Familiarity with SOX requirements, business controls, or other compliance-focused operating environments
- Experience supporting contract, order management, or billing workflows in a global organization
- Experience participating in system testing, process documentation, or operational improvement initiatives
This position will be located in Bonifacio Global City, Taguig, Philippines , and offers the opportunity for a hybrid work environment at least 2 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.
Benefits & Rewards
We offer a competitive, well-rounded rewards package designed to support the financial, physical, and emotional well-being of our employees and their families (where applicable).
We utilize a structured job architecture and career framework to ensure growth opportunities are transparent, fair, and accessible to all employees.
For more information, visit Nasdaq Manila Career Page
Come as You Are
Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.
We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.
We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.