Software Engineer II - MBO

Overview Most people experience Microsoft through products like Windows, Office, Xbox, Azure, and Copilot. Behind each of those experiences are the platforms, systems, and operations that help Microsoft bring ideas to market, serve customers, and run at global scale. That's where Microsoft Business Operations (MBO) comes in.

As a Software Engineer in MBO, you'll build the technology that powers Microsoft's business. From the creation of new commercial offers and consumption meters to the systems that track usage, generate insights, enable billing, and measure business outcomes, you'll help shape the end-to-end lifecycle that connects innovation to customer value.

Our engineers operate at the intersection of software, data, AI, and commerce, building intelligent platforms that power some of Microsoft's most critical business processes. You'll work across disciplines to create trusted, scalable systems that provide governance, visibility, and automation from product launch through customer adoption and consumption.

The services you build won't just support the business, they'll help define how Microsoft launches, sells, measures, and grows its products around the world.

This is an opportunity to solve complex engineering challenges, influence company-wide platforms, and see your work create impact at a scale few organizations can match.

Position Description

As a Software Engineer II, you will apply computer science principles to design, develop, and optimize software solutions for a set of product features and services. Working with minimal supervision, you will partner with product managers, technical leads, and fellow engineers to understand customer and business requirements and translate them into secure, reliable, scalable, and maintainable solutions.

You will use artificial intelligence (AI) tools and practices across the software development lifecycle in a disciplined manner, taking responsibility for the content of your AI-generated changes to artifacts and applying appropriate tooling and processes.

You will apply coding patterns and recommended practices to build extensible, maintainable code; use logging and telemetry to investigate issues and improve reliability, availability, and performance; and uphold Microsoft standards of security, privacy, safety, and accessibility while collaborating with and learning from more experienced engineers.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

As a Software Engineer II, you will contribute across the engineering lifecycle for a set of product features and services - designing, coding, testing, deploying, and operating solutions that are secure, reliable, accessible, and maintainable.

You will work with minimal supervision within your feature area, begin to own design decisions under technical leadership, and use AI tools across the development lifecycle in a disciplined manner.

• AI-native development: Use AI tools across the full software development lifecycle in a disciplined manner. Take responsibility for the content of your AI-generated changes to artifacts, reviewing all changes and applying appropriate tooling and processes with minimal guidance, and apply Responsible AI practices.
• Coding: Create and implement extensible, maintainable code for a product, service, or feature with minimal supervision, reusing code where applicable. Apply coding patterns and recommended practices, including GenAI-assisted development. Escalate blockers and unknowns and communicate how they impact timelines.
• Code reviews: Review product features and test code to ensure it meets team standards, has correct test coverage, and is appropriate for the feature. Bring insight to code reviews to improve code quality and help develop other engineers’ skills, reviewing for coding patterns, security risks, compliance issues, and recommended practices.
• Design and architecture: Provide feedback on architecture proposals under technical leadership, test and explore design options while outlining strengths and weaknesses and begin to own or collaborate on the architecture of solutions. Help ensure designs meet performance, scalability, resiliency, cost (COGS), security, and privacy requirements, and contribute to design documents that support user stories.
• Testing and quality: Create a clear test strategy that ensures solution quality and prevents regression with minimal supervision. Add tests to cover gaps, fix or remove broken tests, build testable code, and leverage AI tools for test automation, including security testing to validate security invariants.
• Customer requirements: Work with internal stakeholders (e.g., product managers, security/privacy subject matter experts, technical leads) to understand customer and user requirements for a set of features. Incorporate customer insights and continuous feedback loops and advocate for the security and privacy needs of customers.
• Dependencies and coordination: Identify dependencies and incorporate them into design documents, understand downstream interactions between systems, and collaborate with other teams to reach common goals where dependencies and validation concerns overlap.
• Planning and implementation: Execute project plans, release plans, and work items; contribute to breaking larger work items into smaller ones with estimation; escalate issues that might cause delays; and ensure security, privacy, and compliance requirements are accounted for in planning with minimal guidance.
• Deployment and velocity: Support safe deployment to customers by following safe-change practices, contribute to deployment automation targeting zero-touch deployment, monitor dependency status to ensure only the latest secure versions ship, and help identify when rollback plans should be enacted.
• Experimentation: Conduct experiments using feature flags and flighting to determine the impact of changes, collaborating with internal partners (e.g., Data Science, product managers) to incorporate success and guard rail metrics.
• Engineering excellence: Apply secure design principles and “security as code,” build and share tools that improve engineering efficiency, reuse open-source or internal code responsibly, and stay current with developments that improve availability, reliability, efficiency, observability, and performance.
• Live site and reliability: Participate in an on-call rotation as a designated responsible individual (DRI), mitigating live-site issues using least-privilege access and escalating appropriately. Improve troubleshooting guides, telemetry, and tests to make on-call better, respond within SLA, and contribute to logging and instrumentation for monitoring system health, performance, and security.
• Security, privacy, and compliance: Apply security guidelines, contribute to deployment gates, scanners, and security monitoring, and follow the correct processes for privacy, safety, and accessibility. Maintain an up-to-date understanding of global and local regulations for the technologies you work on.
• Collaboration and communication: Communicate clearly and respectfully - verbally and in writing - to drive collaborative, mutually beneficial outcomes; work effectively across teams; and contribute to an inclusive culture and a growth mindset.

Required Qualifications

• Bachelor’s Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Preferred Qualifications

• Hands-on experience using artificial intelligence (AI) tools and practi