Supplier Master Operations Specialist

Meta is seeking a Supplier Master Operations Specialist focused on quality control for supplier onboarding and profile modifications. You will ensure supplier data is accurate, complete, and consistent across systems while supporting established controls, operational efficiency, and positive supplier experiences.

You will independently review supplier records, supporting documentation, and case communications; assess quality and risk; resolve discrepancies; and escalate exceptions. Working with cross-functional teams, you will coordinate onboarding and modification requests, strengthen data integrity, and improve supplier processes.

As a subject matter expert for supplier master systems and tools, you will improve onboarding, maintenance, and data governance. You will also validate automation and AI-assisted outputs, monitor quality and exceptions, and improve efficiency while preserving independent review and human oversight.

Responsibilities

• Ensure supplier data accuracy, completeness, and consistency across systems through quality reviews, integrity checks, and remediation
• Coordinate end-to-end onboarding and modifications, including documentation collection, risk review, and issue resolution, while preserving independent review separate from data-entry
• Review data input, documentation, verification evidence, approvals, and supplier and internal communications for risk and quality against established criteria
• Validate supplier legal names, addresses, contact, tax, banking, and payment details. Identify incomplete, inconsistent, duplicate, or potentially altered information and seek clarification or escalate appropriately
• Approve or return requests within assigned authority, document decisions, and escalate sensitive or unsupported changes rather than bypass established controls
• Manage high-volume reviews by risk, urgency, and service expectations while maintaining accuracy, consistent standards, and a positive supplier experience
• Uphold policies, desktop procedures, and controls supporting data quality and compliance. Maintain clear case notes, review evidence, and approval histories for audit and Controls requests
• Partner with Procurement, EP, Accounts Payable, Controls, Tax, Finance, and IT on supplier-data needs and onboarding, maintenance, or payment issues
• Improve onboarding, maintenance, and data governance. Track quality findings, investigate root causes, and recommend corrective actions to reduce recurring defects and rework
• Drive automation with process owners and technical teams. Test system enhancements and AI-assisted reviews, monitor missed defects and incorrect flags, and improve exception workflows without weakening controls
• Serve as a subject matter expert for supplier master systems and tools, providing guidance, troubleshooting, and feedback on workflow enhancements
• Support reviewer calibration, training, and desktop-procedure updates for consistent reviews across internal and outsourced teams

Qualifications

• 4+ years of professional experience in master data management, supplier or vendor master data, procure-to-pay, finance operations, or audit/accounting, including hands-on quality control, document validation, or internal-control review
• BA/BS degree in business, finance, accounting, procurement, supply chain, or a related field, or equivalent practical experience
• Experience reviewing business records and supporting documentation against defined criteria, identifying discrepancies, applying established controls, and documenting clear review decisions
• Understanding of supplier onboarding and maintenance processes and how supplier-data quality affects purchasing, invoicing, and payments; familiarity with Oracle procurement systems or comparable ERP and supplier master tools
• Experience with data analysis and problem solving, including using Excel or comparable spreadsheet tools to validate data, reconcile records, and analyze quality findings
• Organizational skills demonstrated through managing multiple initiatives and competing priorities in a high-volume environment while maintaining attention to detail and accuracy
• Communication and stakeholder-management skills, with experience explaining issues clearly, resolving discrepancies across teams, and working independently within established procedures
• Experience with process automation and quality tracking, including identifying improvement opportunities, supporting implementation, and monitoring results Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience with root-cause analysis, process improvement, data-quality reporting, or reviewer calibration
• Experience in audit, internal controls, or a global shared-services environment
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Experience using AI-assisted tools or validating AI-generated outputs in operational workflows, including quality review and exception handling
• Experience with Accounts Payable or Accounts Receivable
• Experience partnering across Procurement, EP, Accounts Payable, Controls, Finance, Tax, or IT in a multinational organization
• Direct experience with supplier master quality assurance or quality control, including banking or payment-related changes and supporting-document verification
• Hands-on experience with Oracle Procurement Systems, Oracle Fusion/Oracle Cloud, SAP, or comparable ERP and procurement platforms
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)