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System Debug Software Engineer

Intel · India, Bangalore

Spotted 1d agoFull-time

Job details

Work mode
On-site
Employment
Full-time
Experience
5+ years
Education
Bachelor's degree
Posted
Nov 12, 2026
Last confirmed open
Nov 13, 2026
Job function
Software/Internet/AI

What you'll need to apply

Fields this application requires

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Company-specific questions

  • 1. Are you a current or former employee of Ernst & Young?
  • 2. Are you an immediate family member (parent, child, sibling, spouse/partner) of a partner at Ernst & Young who is based out of the San Jose, California office?
  • 3. Did you sign any non-competition or non-solicitation agreement with your current employer (or other company) that might impact or prevent you to work in any way for Intel?
  • 4. Do you own, control or have an economic interest in any intellectual property right (patents, trademarks, or copyrights)?
  • 5. If hired, do you intend to maintain any secondary non-Intel employment or engage in a non-Intel business activity? If yes, please note that such employment or activity may be subject to review and approval.
  • 6. I understand and agree that any false information, misrepresentation, or omission of facts in this document or in any document I have completed or supplied regarding my application for employment will be considered as dishonest and deception, as such, justification for refusal to hire, or immediate termination of employment without recourse.
  • 7. Are you legally entitled to work in India for which you are applying and can provide evidence?
  • 8. Are you a government official who has worked or is working with Intel on government related business in the last twelve months or is reasonably likely to work with Intel in the next six months? Do you have any close relationship (such as a family member) with a government official who has worked or is working with Intel on government related business in the last twelve months or is reasonably likely to work with Intel in the next six months? If you answer Yes to one of the questions or both questions, respond Yes.
Job description

About this role

Job Details

Job Description:

  • Own end-to-end issue management across silicon and software programs, from issue sighting through root cause, fix validation, and closure.
  • Perform technical debugging, failure isolation, reproduction, and root cause analysis across firmware, BIOS, kernel, drivers, OS, power, platform, and ecosystem component.
  • Drive issue resolution across cross-functional teams including validation, development, firmware, architecture, COEs, product groups, and external stakeholders until closure.
  • Assess issue exposure, tracking critical blockers, supporting release readiness decisions, and ensuring product quality criteria are met.
  • Support customer and field escalations by investigating customer-reported failures, partnering with customer-facing teams, determining impact, and driving corrective actions.
  • Hands on debug involving ticket triage, failure history review, lab bring-up, physical inspection, hypothesis validation, and escalation when required.
  • Maintain accurate technical documentation including debug evidence, reproduction steps, root cause findings, corrective actions, disposition, traceability, and closure records.
  • Manage issue prioritization, program-level exposure tracking, status reporting, metrics, dashboard accuracy, and overall ticket database health.
  • Improve engineering efficiency through debug automation, AI-enabled workflows, creation of new skills and agents, tooling enhancements, and process optimization.
  • Provide knowledge sharing and best practices across the organization and teams.
  • Provide recommendation and fixes to validation test coverage on improvements in log enablement, test content and automation scripts and efficiency improvements which will reduce the initial triage time

Qualifications:

  • Bachelor’s or master’s degree in computer science (CS), Computer Engineering (CE), Electrical Engineering (EE), or a related engineering field with 5 to 7 Yrs of experience.
  • Deep knowledge of operating system architecture, specifically Linux kernel internals (memory management, process scheduling, interrupt handling, and virtual memory) .
  • Proficiency with kernel debugger.
  • Hands-on experience debugging kernel panics, system hangs, and memory leaks
  • Strong understanding of the x86 boot flow.
  • Solid background writing, debugging, and patching device drivers (e.g., PCIe, USB/Type-C, Ethernet/NIC drivers, memory controllers)
  • Experience with physical hardware protocols: PCIe Gen5/Gen6, I2C, SMBus, eSPI, and SPI
  • Cross-Layer Triage: Driving root-cause analysis (RCA) to determine whether a platform failure is caused by a hardware design defect, a BIOS configuration issue, or a driver bug.
  • Good understanding of AI to create skills and agents using Claude or copilot and implement for use case needs

Job Type:

Experienced Hire

Shift:

Shift 1 (India)

Primary Location:

India, Bangalore

Additional Locations:

Posting Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust

N/A

Work Model for this Role

This role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change.

*

ADDITIONAL INFORMATION: Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment.

If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter.

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