Personal Lines Account Manager

As an Account Manager, you will provide service and support to clients and agents, by assisting, maintaining, and expanding assigned accounts. Candidate must be confident managing a high volume of inbound and outbound customer service calls. Our agency offers a comprehensive benefits package to help attract & retain employees.

We create a work environment where employees feel comfortable and can thrive and make a difference. At Clay & Land, the company has a great opportunity for growth and advancement. Experience preferred but not required.

Duties:

• Manage a book of business for personal lines accounts
• Provide exceptional customer service by communicating with clients & carriers promptly
• Process policy endorsements & claims – ensure the prompt processing of change requests and policy updates as they come in
• Enter and update client policy information in the management system
• Assist agents with new business

Qualifications:

• Ability to multi-task
• Strong verbal communication and phone etiquette skills
• Highly self-motivated
• Strong Organizational Skills
• Proficient in Microsoft Office

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.