National Account Manager

Job Summary

The National Account Manager is responsible for driving profitable sales growth, managing strategic retail customer relationships, and expanding distribution for our pet food and pet treat company. This role serves as the primary business contact for key national and regional retailers, including grocery, mass merchandise, pet specialty, and club accounts.

The ideal candidate combines strong relationship management, strategic account planning, category knowledge, financial acumen, and the ability to execute customer-specific sales strategies that deliver mutual growth for the retailer and the company.

Duties

• Develop and maintain strong relationships with national and regional retail buyers, category managers, and decision-makers.
• Deliver sales budget & key objectives/goals
• Responding to customer queries, offering support, and ensuring customer satisfaction
• Suggesting products and service to customers and promoting new products
• Understanding sales goals and set realistic expectations
• Collaborate with leadership to develop opportunities for growth
• Participate in development of company sales growth plans
• Providing regular reports to manager on the status of accounts
• Build & execute trade & promotion plans in-line with planned budget.

Skills

• Prior experience in sales and account management experience in consumer packaged goods (CPG), pet food, pet treats, or a related industry
• Excellent presentation, communication, negotiation, and problem-solving skills
• Experience negotiating pricing, trade promotions, annual business plans, and customer contracts
• Proficiency in Microsoft Excel, PowerPoint. CRM platforms knowledge is a plus.
• Excellent interpersonal, verbal, and written communication of skills
• The ability to work independently and as a team.
• Confidentiality and Professionalism
• Strong organizational skills
• Financial acumen (ability to understand math, do math & apply to decision making
• Adaptability
• Attention to detail
• Confident, approachable, attentive, sociable, a team player, problem solving and an open-minded professional
• Ability to travel for customer meetings, headquarters visits, sales presentations, and industry trade shows.

Pay: $110,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: Remote