Senior Account Executive

Job Title: Sr. Account Executive

Job Summary / Objective:

The Sr. Account Executive grows global revenue by deepening RJG's relationships with its existing customers. They get to know each client's business, their injection molding challenges, and how they invest, then build account plans that turn those insights into measurable results.

Using RJJG's technology, training, and consulting, they recommend solutions that improve each customer's process performance and profitability. They own an annual quota, forecast and close deals, and bring in RJG's technical, training, and client success teams as needed to keep customers growing with us.

Department

Sales

Reports To: Sales Manager, Americas

Classification: Full-time/Salary exempt

Location: Remote and onsite in Traverse City, MI as needed or required.

Essential Job Functions

Sales/Revenue Growth

• Maintain and expand existing assigned customer accounts.
• Achieve monthly, quarterly, and annual sales quotas and meet sales revenue goals.
• Understand annual investment habits and identify new opportunities.
• Understand and identify specific client and industry needs to achieve annual sales targets.
• Develop account plans to increase RJG's market share.
• Partner with internal and external stakeholders to conduct research, develop and execute strategic business solutions that continuously increase RJG® Inc.’s value to their clients.
• Use Injection Molding process and operations subject matter expertise to demonstrate how RJG’s products and services can be utilized to improve client business performance.
• Deliver recommendations for excellence with injection molding solutions using RJG’s technology, training and consulting that fit each client’s unique needs and strategy.
• Determine the needs, issues, and pain areas of customers and apply a strategic approach to demonstrate how RJG’s products and services align to meet client’s business outcomes.
• Be a subject matter expert on RJG products, services, processes and operations, and remain up-to-date on industry news.
• Execute defined company, departmental and individual strategic sales initiatives, objectives and key results.
• Follow established sales processes and strategies to develop and maintain sales opportunities.
• Forecast revenue against sales targets for your account base. Understand, plan for, and track project profitability.
• Prepare contractual proposals and statements of work, negotiate purchasing agreements, contracts, and close deals.
• Travel to customer locations as needed.

Team Communication

• Conduct and participate in virtual and face-to-face client meetings/presentations/trade shows/trials/demos solo and with other team members.
• Participate in internal product and sales meetings to maintain sales alignment on initiatives, forecasts and sales targets.
• Coordinate RJG cross departmental resources to support ongoing client needs (tech support, training, consulting, client success).

Administration/Record Keeping

• Manage accurate and up-to-date records of client interactions, sales activities, and other relevant information in the company's Zoho CRM system.
• Document experience with delivering RJG products and/or services to transform activities back into RJG business practices or tools for future client interactions.
• Log all client communication through Zoho CRM so it is visible to additional team members.
• Maintain accurate client and project records in Zoho CRM, including contact information, communications, project documents, proposals, purchase orders.

Qualifications

Education and Experience:

• Bachelor’s in Business Administration, Sales, Marketing or related field.
• Minimum 8+ years of experience in business-to-business sales, account management, and/or technical sales.
• Minimum 5+ years of experience managing large customer accounts in the automotive, medical device, consumer products industries.
• Plastic Injection Molding industry knowledge and experience required.
• Knowledge of RJG® products and services as well as target industry market and competition required.
• Experience with scientific/DECOUPLED MOLDING® Techniques preferred.
• Master Molder® qualification preferred.

Knowledge, Skills, and Abilities:

• Excellent interpersonal and customer interfacing abilities; able to positively influence key decision makers.
• Elevated level of professionalism, self-driven, detail-oriented, and quality conscious “team player”.
• Ability to communicate professionally and effectively in both verbal and written forms at an executive/C-suite level.
• Excellent problem solving, statistical, and analytical skills. Ability to identify problem and root cause to recommend an appropriate customer solution.
• Strong business acumen: ability to understand and explain return on investment and project profitability.
• Highly motivated, energetic, and willing to adapt to changing conditions.
• Ability to work well under pressure and manage difficult situations.
• Ability to multi-task and manage complex projects.
• Proficient in Microsoft Office applications. (Word, Outlook, Excel and PowerPoint)
• Technical aptitude to learn and communicate technical information to a variety of audiences preferred.
• Must have a valid driver’s license and a driving record that is acceptable with our insurance company.

Work Environment

Office setting (home office, mobile office/vehicle), client facilities, manufacturing areas, and virtual meeting spaces.

Physical Demands

Bending sitting, walking, lifting to 20 lbs., extensive driving and air travel.

Travel Expectations

Travel 50%. Must have and maintain a valid driver's license and a a driving record that is acceptable with our insurance company. Includes international travel.

Must have or be able to obtain a passport. This job description may not be inclusive of all assigned duties, responsibilites, or aspects of the position and may be amended at any time at discretion of RJG.

What We Do

RJG is a recognized international leader in the plastic injection molding industry, helping

molders and their customers be successful by providing them with training, technology, and resources. We provide our products and services through RJG Regional Sales Offices worldwide and via the Internet. www.rjginc.com Who We Are: Are you looking for a career in a company that provides a professional atmosphere and a culture of openness, trust, and respect?

Would you like to work for a company with a corporate culture that values innovation, accountability, integrity, and joy and cares deeply about the success of our team members and customers? Would you enjoy living in an area that has been nationally recognized for its scenic beauty, amazing food, and popular festivals and events?

If you don’t mind an occasional dog roaming the hallways and seeing a spontaneous Nerf gun fight break out, you’ll love working at RJG!

What We Believe

RJG is committed to being fair to our employees and maintaining an environment that encourages personal responsibility. We seek employees who are committed to preserving and enhancing these values. We firmly believe that

the highest quality people produce the highest quality products and services; that strong business ethics flow from strong personal ethics, and that responsible people produce exceptional results. If this sounds like an environment where you could excel both personally and professionally, then RJG might be the right place for you.

Pay and Benefits

• We offer competitive wages and an exceptional benefits package, including Health, Dental, Vision, and Prescription coverage for employees and dependents.
• We offer a minimum of 10 paid holidays per year, paid sick time, parental leave, and paid vacations.
• We provide a robust 401(k) retirement savings plan with a company match.
• RJG is committed to equal opportunity for all employees and applicants.
• As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender, gender identity, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy, or any other legally protected characteristic.
• Employment may be contingent upon RJG's receipt of acceptable professional reference checks, employment history verification, criminal background, credit, and/or motor vehicle reports, as applicable and permissible by law.
• RJG participates in the E-Verify employment authorization program.