Customer Sales Representative

As a Customer Sales Representative, you’ll build customer relationships and grow business through consultative sales. You’ll identify prospects, understand their needs, recommend suitable products or services, and guide opportunities from first conversation through deal closing. The role may include inside, outside, remote, retail, and territory-based sales, depending on business needs.

Your impact

By matching customers with relevant solutions and providing clear, responsive service, you help them make informed decisions and support lasting business relationships.

Duties

• Generate leads through prospecting, cold calling, and other business development activities.
• Manage customer accounts and territory activity; maintain accurate records in Salesforce or other customer relationship management (CRM) software.
• Present and explain technology and other offerings, using technical sales knowledge to address customer needs.
• Negotiate terms, close sales, and identify appropriate opportunities for upselling while delivering strong customer service.
• Track sales activity and results, analyze opportunities, and work toward sales targets in coordination with sales management.

Experience

• Experience in sales, customer service, or account management; B2B (business-to-business) sales, direct sales, retail sales, or inside and outside sales experience is relevant.
• Strong customer relationship building, client communication, prospecting, negotiation, and closing skills.
• Familiarity with CRM systems and sales management systems; Salesforce experience is useful. Technical sales experience and technology sales knowledge are preferred.
• Ability to manage a territory, support business development and marketing efforts, and use analysis skills to guide sales activity.
• Management or sales management experience is helpful, but not required.

Qualifications

• Strong verbal communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Ability to build relationships and engage with customers.
• Comfortable presenting products and services.
• Self-motivated, dependable, and goal-oriented.
• Ability to work independently and as part of a team.
• Previous sales or customer service experience is a plus, but not required.
• High school diploma or equivalent required.

Benefits

• 401(k)
• 401(k) Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Schedule
• Work From Home Opportunities (based on position requirements and performance)
• On-the-Job Training
• Referral Program
• Paid Professional Development

Schedule

• Full-Time
• Monday to Friday
• Day Shift

Pay: $50,000.00 - $65,000.00 per year

Work Location: In person