Event Systems Specialist (Data Analyst)

Department

UNIVERSITY EVENTS AND CONFEREN (UA-UECO-IUBLA)

Department Information

University Events and Conferences brings together these units of Indiana University (IU) to provide premier event experiences throughout the year:

• University Events, creating memorable gatherings and celebrations on behalf of IU leadership for the entire IU community.
• IU Conferences, creating and hosting conferences both on campus and across the globe that advance IU's strategic objectives and introduce young people to Indiana University.
• IU Auditorium, showcasing world-class entertainment and cultural experiences for more than 80 years. IU Event Services, managing welcoming and safe live university gatherings, from sporting events to formal functions.

We unite students, faculty, staff, alumni, donors, and friends of IU, as well as the public at large, at a wide array of important occasions.

Job Summary

Department-Specific Responsibilities

• Oversees the infrastructure governing event registration, approval process, and analytics for over 6,000 annual events on all of IU's campuses including student organization events, athletic events, university ceremonies, major conferences, Broadway and concert tours, academic productions, advancement events, celebrity artists, and international dignitaries. '
• Supports the existing systems, identifies opportunities for enhancement across multiple platforms and processes, leads optimization projects, manages a central event registration database, and provides expert data analysis.
• Develops and facilitates integrations between service owners to implement combined data solutions.
• Collaborates with cross-functional teams to identify and prioritize system enhancements and future feature developments.
• Provides technical expertise and guidance to resolve complex issues related to the event system infrastructure and data management.
• Performs experienced data analyses, including construction of data models and process flows.
• Develops and maintains user training and documentation for system configurations, processes, and procedures.
• Participates in strategic planning session to align event technology initiatives with organizational goals and objectives.

General Responsibilities

• Provides analysis of existing data and data structures and satisfies ad-hoc reporting/analysis requests.
• Creates reporting specifications for new reports/dashboards/analytical tools and assists in testing/validation; ensures integrity, accessibility, and accuracy of reports/dashboards and data structures; reviews and approves user requests for access to reporting data and tools.
• Consults with faculty and/or staff to identify new business reporting needs and provides guidance and interpretation of complex environments and data.
• Documents data analysis efforts (data sources, reporting specifications, tools, issue/problem resolutions).
• Researches and stays up to date on emerging technologies and data analysis tools.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree (preferably in computer science, information science, or related field.)

WORK EXPERIENCE

Preferred

• 5 years of business analysis experience working on complex problems and producing concrete, actionable solutions.

SKILLS

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.

Preferred

• Experience with PCIDSS and/or payment systems.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Bloomington, Indiana

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death and dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Core

FLSA: Exempt

Job Function: Information Technology

Job Family: Data Analysis and Engineering

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.

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Support

Telephone: 812-856-1234