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Human Resources Director

Factor Talent · Phoenix, AZ

Spotted 1d agoFull-time

Job details

Employment
Full-time
Level
Executive
Experience
7+ years
Posted
Oct 20, 2026
Last confirmed open
Oct 20, 2026
Job description

About this role

Role Summary

The Head of Human Resources is responsible for the company's complete people strategy and HR operations, including HR compliance, employee relations, recruiting, performance management, culture, payroll support, and team leadership. This role balances strategic thinking with hands-on execution to foster a culture of clarity, trust, and high performance.

Mission

Build and lead a scalable, compliant, people-first HR function that enables our company to attract, develop, and retain exceptional talent while minimizing organizational risk and supporting high-quality care delivery.

Primary Responsibilities

  • Develop and execute the HR strategy aligned with company objectives for our employees including caregivers.
  • Lead compliance across all employment laws and healthcare regulations specific to employees.
  • Own employee relations, investigations, performance management, and policy and benefits administration.
  • Build recruiting, onboarding, leadership development, and succession planning programs.
  • Partner with hiring managers to support full-cycle recruiting or liaise with external recruiters as needed
  • Maintain accurate and organized employee records and documentation
  • Support payroll administration by partnering with finance/payroll teams to ensure accurate and timely processing
  • Develop and maintain HR metrics, dashboards, and HR systems.
  • Coach leaders on talent, organizational design, and performance.
  • Lead and develop the HR team.

Ideal Candidate

  • 7+ years of progressive HR leadership experience, not necessary, but a plus if it’s regulated healthcare or home care.
  • Experience leading or supporting employee investigations, terminations, and performance management conversations
  • Experience supporting or managing payroll processes and systems in partnership with billing
  • Expertise in employee relations, compliance, and organizational development.
  • Strong communication skills.
  • High ownership and execution mindset.
  • Analytical, organized, and systems-oriented.
  • High emotional intelligence and coaching capability.
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