Senior MSP Systems Engineer / Level 3 Technician

Job Description

Senior MSP Systems Engineer / Level 3 Technician

High Point, NC Onsite $85K–$100K

No nights. No weekends. No after-hours on-call.

And no, we didn’t bury the catch three paragraphs down.

If you’re an experienced MSP engineer who likes solving the hard stuff—but could live without the burnout—keep reading.

Why You Really Want This Job

• Roughly 50% infrastructure/project work, not an endless ticket queue
• No ticket quotas
• No after-hours on-call rotation
• Company vehicle for local client visits
• Dispatcher manages scheduling
• Paid certifications and training
• No forced management track — stay technical
• Local client base, nearly all within ~45 miles of High Point

What You’ll

Own

You’re the

final technical escalation point

and the engineer trusted with complex infrastructure work.

Think

AD

• DNS
• DHCP
• Group Policy
• Windows Server
• Hyper-V/VMware
• Microsoft 365
• Entra ID
• Conditional Access
• PowerShell
• Firewalls
• VLANs
• Routing
• VPNs
• Wireless
• EDR
• Backup/DR

You’ll inherit environments, figure out what’s really happening, and make them better.

That could mean replacing an aging domain controller, migrating Microsoft 365, rebuilding a flat network, configuring firewalls and VLANs, recovering a compromised environment, or building an infrastructure environment from the ground up.

You don’t hand the plan to somebody else. You own the work.

What We’re Looking For

• 5+ years of IT experience; 8+ preferred
• 3+ years in an MSP or multi-client environment
• Strong Windows Server / Active Directory infrastructure experience
• Advanced networking and firewall skills
• Microsoft 365 and Entra ID beyond basic administration
• Experience with managed security and BCDR
• PowerShell for M365 administration/troubleshooting
• Comfortable working independently and directly with business owners/executives
• ConnectWise and ITGlue experience is valuable; Intune is a plus

Certifications are welcome, but

we care more about what you’ve actually owned.

If you can walk us through a migration or infrastructure project where

you assessed it, designed it, executed it, survived what went wrong, and got it across the finish line

, we should talk.

The Details

$85K–$100K DOE

Full-time Onsite High Point, NC

Monday–Friday, 8–5

Health, dental, vision and life insurance

• PTO + paid holidays
• 401(k) match
• company vehicle
• paid training/certifications

If you still enjoy MSP work but wouldn’t mind getting your nights and weekends back, this may be exactly what you’ve been looking for.