Human Resources Assistant / Front Desk

Job Summary

Assist Human Resources Manager with all human resources issues including staffing, staff relations, orientation and development, compensation and benefits. Ensures compliance with federal, state and local laws and regulations. Participates in performance improvement and continuous quality improvement (CQI) activities.

Demonstrates Competency in the Following Areas:

• Conduct on-boarding process for new hires.
• Performs reference checks and sets up drug screens for candidates.
• Coordinates with Employee Health on pre-employment paperwork, titer testing and fit testing as applicable.
• Maintaining computer system by updating and entering data accurately.
• Process and resolve any payroll errors within the system.
• Assists in maintaining a list of job descriptions for the facility.
• Reviews benefits with all new employees; answers ongoing benefit questions.
• Explains/provides termination information, answers questions.
• Maintains thorough documentation.
• Uses accurate, clear and concise oral and written communication.
• Maintains a sensitive, fair and impartial approach to dealing with employees.
• Assumes the responsibility for successfully complying with federal, state and local employment laws, immigration legislation and affirmative action goals.
• Attends facility meetings as applicable, prepares reports and analyzes and provides recommendations in a timely and accurate manner.
• Interacts with department directors/managers on timeliness of employee licensure
• Provide front desk coverage during scheduled breaks, lunches, absences, and other staffing needs.
• Greet and direct patients, visitors, vendors, and employees in a courteous and professional manner.
• Answer, screen, and transfer telephone calls to the appropriate departments or individuals.
• Receive and direct visitors according to facility procedures.
• Dependable in both production and attendance
• Assist with receiving, sorting, and distributing incoming mail and deliveries.
• Maintain an orderly, professional, and welcoming reception area.
• Follow visitor access, identification, and security procedures.
• Protect confidential patient, employee, and organizational information.
• Notify the appropriate staff of urgent inquiries, concerns, or situations requiring immediate attention.
• Demonstrates the ability to be flexible, organized and function well under stressful situations

Regulatory Requirements:

• High School or GED or Associate Degree in Human Resources preferred.
• At least one (1) year experience as a Human Resources Assistant in the hospital setting.

Why Crescent Regional?

At Crescent Regional Hospital, our goal is, and always has been, to cultivate a community of doctors, Nursing, and administrators to breathe new life into a previously dying hospital as to provide a continuum of care for the communities of Lancaster, DeSoto, and all surrounding areas.

Unwavering in our vision and determined to not just be a choice in healthcare, but the choice in healthcare we need to hire the best from the community as to give the best care for the community.

Being of relative size to the communities we serve, both in staff and structure, allows us the ability to collaborate with and learn from one another as a means to provide treatment which is extensive, thorough, and specific to each patient. And because our internal culture is one of recognizing individual strengths and accomplishments, everyone gets their deserved moment to shine.

As members of the Crescent Regional Family, we build one another up because we understand when we strive, our patients and community thrive which perpetuates us all into excellence.

We thank you for your interest in seeking employment with Crescent Regional Hospital and look forward to working with you when you become part of the Crescent Regional Family!