IT Product Owner, Product Operations

Company Details:

Berkley One exists to insure and protect the lifestyles of a modern generation of affluence. We seek clients that are sophisticated individuals and families who require world-class risk and claims management customized to their needs, a team of select expert independent agents and innovative digital tools to keep it simple and easy.

We’ll blend our partners, products and capabilities with all that is Berkley, generating a modern solution for the customers we serve.

The Company is an equal employment opportunity employer

Responsibilities:

• Product Planning & Roadmap Execution
• Partner with Product Managers and business leaders to translate strategic goals into executable roadmaps.
• Create and maintain detailed rollout plans, action logs, dependency trackers, risk registers, and status reports.
• Follow up on open actions, decisions, and commitments across cross-functional teams.
• Facilitate roadmap reviews and planning sessions with stakeholders.
• Identify risks, dependencies, and potential delivery obstacles and proactively drive mitigation strategies.
• Ensure roadmap commitments, milestones, and delivery objectives remain visible and transparent.
• Support annual planning, prioritization exercises, and quarterly roadmap refresh activities. Ensure project artifacts and documentation remain current and accessible.
• Product Ownership & Requirements Management
• Own and manage the Product backlog
• Ensure consistent articulation and documentation of product and process requirements.
• Partner with technical teams to clarify requirements and support solution design discussions.
• Validate delivered functionality against business expectations and acceptance criteria.
• Continuously evaluate business processes, workflows, and operating models.
• Identify opportunities to improve efficiency, automation, customer experience, and delivery effectiveness.
• Apply Lean, Agile, or process improvement methodologies to optimize operations.
• Contribute to the evolution of Product Management and Product Operations best practices at Berkley One.
• Product Delivery & Agile Execution
• Prioritize work based on business value, customer impact, regulatory requirements, and delivery considerations.
• Facilitate decision-making and remove blockers impacting delivery.
• Monitor sprint and release progress to ensure initiatives remain on track.
• Collaborate with IT Delivery Leads & Business Analysts to balance scope, risk, and delivery commitments.
• Other projects and work as assigned

Qualifications:

• 3+ years of experience in Product Ownership, Product Management, Business Analysis, Project Management, or related roles.
• Experience working in Property & Casualty insurance environments (Personal Lines Preferred).
• Strong understanding of insurance policy administration, underwriting, rating, or operational workflows.
• Experience working within Agile delivery frameworks (Scrum, SAFe, Kanban).
• Strong project planning, coordination, and execution skills.
• Experience managing competing priorities across multiple initiatives.
• Excellent verbal, written, facilitation, and stakeholder management skills.
• Strong analytical and problem-solving capabilities.

Additional Requirements

• Work Environment: This role is typically performed in a professional office setting.
• Requires occasional travel, including overnight stays, to attend meetings, training sessions, or visit Berkley One offices, agency partners and others.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to use standard office equipment such as computers, phones, printers, and scanners.
• Must be able to communicate effectively via phone, video conferencing, and email.
• Occasional lifting of materials or equipment up to 15 pounds.

Sponsorship Details

Sponsorship not Offered for this Role