Marketing Manager

• Location: Remote
• Department: Ascension Connections, Digital & Conversational Channels
• Schedule: Days | Full-time
• Eligible for an annual bonus incentive

#LI-Remote

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more
• Direct the enterprise Google Business Profile and local search ecosystem to guarantee accurate, real-time location and provider details so patients can seamlessly discover care when and where they need it.
• Lead the digital reputation management strategy across reviews and ratings, transforming patient feedback into actionable insights while safeguarding brand trust across all digital touchpoints.
• Orchestrate vendor accountability and quality assurance, auditing partner deliverables against strict standards to ensure listing health, data integrity, and high-impact performance.
• Establish cross-functional escalation and resolution workflows with Patient Experience, Communications, and Legal to ensure sensitive patient sentiment and critical profile issues are resolved with care and speed.
• Streamline internal marketing intake and ticketing processes in tandem with SEO specialists, eliminating operational bottlenecks so high-priority local visibility initiatives launch without delay.

Licensure / Certification / Registration:* Required Credential(s): None Required.

Education:

• High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required. 3 years of leadership or management experience preferred.

Work Experience:

• 5 years of hands-on experience managing Google Business Profiles (GBP) and local SEO programs at a large, multi-location enterprise scale.
• Demonstrated experience operating within enterprise-grade listing and review management systems (e.g., Yext, Reputation.com, Birdeye) to monitor, audit, and resolve listing discrepancies and sentiment trends.
• Proven track record of managing external agency/technology vendors to strict deliverables while independently triaging high-volume internal request queues and escalation paths.

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together.

Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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