Technical Program Manager, Technology Operations & AI Enablement

Description

Invent the future with us.

Ampere is a semiconductor design company for a new era, leading the future of computing by developing SoCs and platform solutions focused on high-performance, energy efficient AI compute. As a pioneer in the new frontier of energy efficient high-performance computing, Ampere is part of the Softbank Group of companies driving sustainable AI compute for cloud, edge, and physical applications.

AI is showing up in essentially every part of the technology landscape, and we’re focused on delivering the performance, efficiency, and reliability those workloads require. Ampere is building compute silicon and platforms for AI applications spanning a broad range of industries.

We focus on solving exciting challenges in areas such as robotics and automotive, among others, but the core of our work is enabling efficient AI at scale and across multiple application domains

Join us at Ampere and work alongside a passionate and growing team - we’d love to have you apply!

About the Role

We are seeking a Technical Program Manager to lead complex technology initiatives from planning through launch, operational handoff, and adoption. You will align business sponsors, engineering, platform, security, architecture, operations, vendors, and finance to deliver enterprise capabilities that are secure, supportable, and widely used.

This role is approximately 60% cross-functional technology program delivery and 40% AI and technology enablement. You should be technically fluent, highly organized, and comfortable driving clarity across ambiguous, interdependent work.What You’ll Achieve:

• Lead priority cloud, data, integration, enterprise application, and AI programs from definition through production rollout and adoption.
• Build and manage integrated plans covering scope, milestones, dependencies, risks, decisions, readiness, budget, and success measures.
• Run effective program cadences, remove blockers, escalate material trade-offs, and provide clear executive reporting.
• Manage portfolio demand, capacity, sequencing, and delivery health across priority initiatives.
• Coordinate delivery across engineering, architecture, security, operations, vendors, finance, procurement, and business teams.
• Ensure production readiness, including service ownership, support processes, access, observability, recovery plans, documentation, vendor dependencies, and cost attribution.
• Lead vendor and partner workstreams, including implementation, operational readiness, service-level management, escalations, renewals, and remediation.
• Develop AI and technology adoption strategies, including use-case discovery, pilot design, communications, training, support, and feedback loops.
• Build role-based learning programs for employees, managers, champions, power users, and technical teams.
• Establish and manage an internal champion network to support adoption, identify barriers, and reinforce responsible AI use.
• Measure program health and adoption through delivery, risk, usage, learning, support, and value metrics—and use insights to improve outcomes.
• Use tools such as Azure DevOps, Jira, Confluence, ServiceNow, Excel, PowerPoint, and Power BI to manage delivery, reporting, workflows, and documentation.
• Partner with teams working in Azure, Databricks, enterprise applications, integrations, and governed AI environments, including services such as Azure AI Foundry, Azure OpenAI, Azure AI Search, Azure Monitor, Application
• Insights, Key Vault, Microsoft Entra ID, managed identities, and Unity Catalog.
• Support the delivery and responsible adoption of AI-enabled applications, LLM APIs, model gateways, agentic workflows, workflow automation, and enterprise knowledge systems.
• Work within established security, privacy, service-management, and control practices, with familiarity in frameworks and tools such as ISO 27001, ITIL, SOC 2, NIST, Microsoft Defender, Microsoft Sentinel, and Microsoft Purview.

About You:

• Bachelor’s degree in a related field or equivalent practical experience.
• 2+ years of experience leading complex, cross-functional technical programs in cloud, data, applications, integrations, security, AI/ML, or similar environments.
• Experience managing technical delivery plans, portfolios, dependencies, risks, issues, decisions, executive communications, and capacity planning.
• Experience coordinating enterprise vendors and technology partners through implementation, support, service-level management, remediation, renewal, and escalation.
• Technical fluency in cloud and enterprise systems, including APIs, integrations, identity, data flows, testing, release readiness, observability, support, and recovery.
• Familiarity with Azure, Databricks, Microsoft Entra ID, enterprise integrations, SaaS platforms, and AI-enabled applications or workflows.
• Experience with technology rollout, organizational change, AI enablement, or learning and development programs, including curriculum development, facilitator or champion enablement, and learning-effectiveness measurement.
• Strong judgment, communication, and facilitation skills, with the ability to turn ambiguity into clear actions and decisions.
• Ability to work effectively with globally distributed teams and sensitive internal, vendor, operational, and security information.
• Experience in semiconductor, cloud infrastructure, developer-platform, or enterprise engineering environments is a plus.

What We’ll Offer

At Ampere we believe in taking care of our employees and providing a competitive total rewards package that includes base pay, cash long-term incentive, and comprehensive benefits. The full base pay range for this role is between $118,500 and $177,500.

Our benefits include health, wellness, and financial programs that support employees through every stage of life.

Benefit highlights include:* Premium medical insurance, dental insurance, vision insurance, as well as income protection and a 401K retirement plan, so that you can feel secure in your health and financial future.

• Unlimited Flextime and 10+ paid holidays so that you can embrace a healthy work-life balance.
• A variety of healthy snacks, energizing espresso, and refreshing drinks to keep you fueled and focused throughout the day.

And there is much more than compensation and benefits. At Ampere, we foster an inclusive culture that empowers our employees to do more and grow more. We are excited to share more about our career opportunities with you through the interview process.

#LI-HybridWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

If you would like more information about how your data is processed, please contact us.

Ampere is an inclusive and equal opportunity employer and welcomes applicants from all backgrounds.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, religion, age, veteran and/or military status, sex, sexual orientation, gender, gender identity, gender expression, physical or mental disability, or any other basis protected by federal, state or local law.