Director, People Technology

At WD, we are transforming the way technology enables HR services and the employee experience. We are looking for a strategic and hands on Director, People Technology to lead a team of Business Systems Analysts responsible for delivering scalable, business focused technology solutions across People functions. This leader will mentor and grow a high performing business analysis team.

This team is responsible for translating business needs into effective process and technology solutions across HR domains.

The ideal candidate combines strong people leadership, deep business analysis expertise, systems thinking, and a passion for developing talent. This role sits at the forefront of delivering high-quality outcomes across the People Technology portfolio.

ESSENTIAL DUTIES AND RESPONSIBILITES

Team Leadership

This role leads, mentors, and develops a team of Business Systems Analysts by fostering accountability, continuous improvement, collaboration, and user centric problem solving. The Director establishes clear expectations, creates meaningful development plans, and opens career growth opportunities for team members while defining the capabilities and skills required for a strong business systems analysis function.

Just as importantly, this leader builds a culture of knowledge sharing, constructive challenge, innovation, and impact.

Technology Leadership

The Director is responsible for driving our HR technology vision, roadmap, and execution. They provide direction and oversight across the full tech lifecycle, including requirements discovery, process analysis, functional design, testing, implementation, and post-launch optimization.

This leader ensures consistent standards for documentation, quality controls, and delivery methods across the team, while coaching analysts to translate complex business challenges into clear, scalable, and sustainable process and technology solutions. The role also requires functional and technical depth to evaluate tradeoffs, challenge solution approaches, and engage credibly with business and technology partners.

Stakeholder Partnership

This leader serves as a trusted advisor to the People team, our IT technology partners, and company cross-functional stakeholders. The Director owns strong relationships across the organization to understand strategy, clarify priorities, and identify opportunities for transformation and optimization.

They facilitate complex discussions, resolve ambiguity, align stakeholders, and drive decisions on requirements and solution direction, while creating transparency around priorities, dependencies, risks, tradeoffs, and expected business outcomes.

Improvement & Innovation

This leader drives continuous improvement through process simplification, standardization, automation, and thoughtful technology enablement. They encourage the team to identify root causes, question legacy practices, and recommend solutions that improve employee experiences. They also champion responsible adoption of emerging capabilities and new ways of working to create measurable business value.

Required:

• Proven experience leading and developing Business Systems Analysts/HRIS Analysts. Success building high performing teams, developing talent, and creating clear accountability for outcomes.
• Deep expertise in business analysis practices, including requirements management, process design, functional solution design, testing, implementation, and optimization. Establishing and improving operating models, user enablement, and governance frameworks.
• Strong understanding of enterprise HR technology, the HR domain, and its processes. The ability to connect company business priorities to HR programs and deliver meaningful, impactful outcomes.
• Demonstrated experience with Workday HCM & ServiceNow specifically, and broader HR tech SaaS solutions in general. Familiarity with operating in shared models where configuration and administration is co-owned between HR and IT.
• Expertise in modern SaaS HR systems architecture, integration principles, data quality practices, and emerging technologies such as AI.
• Significant experience and ability in designing and then delivering multi-year roadmaps, balancing quick wins with longer term transformative work.
• Exceptional communication, facilitation, influencing, stakeholder management, and problem solving skills.

About you:

• The People Gardener. You elevate capability through clear expectations, candid coaching, meaningful opportunities, and active investment in team growth. You’re known for growing future leaders.
• The Cartographer. You are comfortable operating in ambiguity and building as you go. If the map doesn’t exist you make it.
• The Dot Connector. You analyze processes, data, user experience, technology, and operating realities before recommending a path forward. You understand both technology and HR deeply enough to keep the focus on business outcomes and employee experience. You deliver user-centric holistic outcomes, not fragmented bodies of work.
• The Smooth Operator. You know when to create repeatable structure and when to remain agile. You know when to slow down and when to speed up. You deliver amazing outcomes and build durable scale with just the right depth of structure and controls.
• The Bridge Builder. You build credibility across functions, communicate clearly, and create alignment even when priorities or perspectives differ. You are viewed as a respected and trusted partner no matter the situation. You help stakeholders first envision and then move from current to future state.

WD is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics.

We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the " Know Your Rights: Workplace Discrimination is Illegal ” poster.

Our pay transparency policy is available HERE

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us.

We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs. accommodations@wdc.

com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Based on our experience, we anticipate that the application deadline will be 11/07/2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the applicat