LandOffer
Value Acceleration Engineer SMTS
Job details
- Work mode
- On-site
- Employment
- Full-time
- Level
- Senior
- Experience
- 5+ years
- Posted
- Sep 24, 2026
- Last confirmed open
- Oct 23, 2026
What you'll need to apply
Fields this application requires
Company-specific questions
- Do you have the unrestricted right to work in the country to which you're applying? (You must answer “No” if you are on any visa or possess any government issued work authorization document that has an expiration date; you should answer “Yes” if you have DACA or TPS authorization in the US)
- Government Employment: In the last 5 years, have you been an employee of a U.S. federal, state, or local government, including a "special Government employee" (defined under 18 U.S.C. §202), or a member of the U.S. Armed Services (including Reserve and Guard components)?
- I attest/confirm that I have no post-government employment restrictions currently applicable to me that have not already been addressed or disclosed in the previous questions, OR that if I am aware of any applicable restrictions, I will disclose them to the recruiter if contacted for further processing of my application. If I received written advice from my current or former government employer about work restrictions that are still active, I will provide it to the recruiter if contacted for further processing of my application.
- Are you currently or have you in the past been debarred, suspended, proposed for debarment or declared ineligible for award of a contract by any federal agency?
- As a U.S. company that exports software and technology internationally, we must comply with U.S. export control laws in every country where we operate. The information provided will be used to determine whether we need to obtain an Export Control License for your employment if you are hired. Are you a citizen, national or permanent resident of Iran, Cuba, North Korea or Syria?
- Regarding future positions at Salesforce, please select one of the following options
- I acknowledge that I have read, reviewed and answered the above questions truthfully and accurately. I further understand, and agree, that any offer of employment I may receive from Salesforce is conditional on the truth of the above statements and that, in the event it is subsequently determined that any of the above is inaccurate, any such offer of employment can be rescinded and, in the event I have commenced employment, such employment will be terminated, to the extent permitted by applicable law. Please select "yes" if you acknowledge.
About this role
Value Acceleration Engineer
AI agents can reason about what needs to happen. Getting them to reliably do work inside the software businesses actually run on is the next frontier.
We’re building Systems Integration Agent: computer use for the enterprise. It learns how to operate applications like SAP, Oracle, and Workday, then turns that knowledge into reusable, code-backed actions. The challenge goes beyond making an impressive demo: customers need automation they can trust with consequential business processes.
Our team operates as a small startup within Salesforce AI Labs, separate from the main engineering and product organizations. You’ll work directly with the team’s leader and engineers, alongside customers, with the autonomy to shape an early product and the resources of Salesforce to back you up.
As a Value Acceleration Engineer, you’ll write code, build alongside customers, and get real workflows into production. This is forward-deployed engineering on an emerging product: what you learn in deployments will help determine what we build next.
What You’ll Actually Be Doing
Build Directly With Customers
- Work with process owners and customer IT to select workflows, define success, and secure the test access and data needed to build.
- Run hands-on sessions that help customers use the product themselves, with clear scope and readiness expectations.
- Help customers understand where the product can deliver value, explain its capabilities and limitations clearly, and connect technical results to business outcomes.
Engineer Reliable Automation
- Write custom JavaScript tools when existing capabilities cannot complete a task.
- Debug failures across browser behavior, agent execution, application state, and backend services.
- Build tests for business outcomes, exceptions, partial completion, and recovery.
- Help launch and stabilize workflows, documenting monitoring and recovery procedures and establishing support ownership with the team.
Make the Next Deployment Easier
- Turn deployment lessons into reusable tools and tests, and work with core engineering to address recurring product gaps.
- Use AI development tools thoughtfully while remaining accountable for code quality, security, and maintainability.
Working With Customers
- Expect approximately 40–60% travel, typically several days onsite at a time, for customer discovery, hands-on build sessions, and launches.
You’re Our Person If…
- You can write and debug JavaScript or TypeScript and reason about web applications, APIs, and data flow.
- You enjoy working directly with users: asking precise questions, building alongside them, and explaining technical problems clearly.
- You’ve independently shipped and operated production software, diagnosed failures, and improved the system afterward.
- You can distinguish reliable behavior from something that happened to work once.
- 5+ years of relevant experience.
Helpful Experience
- Playwright, browser automation, browser extensions, RPA, or enterprise integration.
- Agent systems, tool execution, evaluations, or failure recovery.
- SAP, Oracle, Workday, Salesforce, or similarly complex enterprise applications.
- Forward-deployed engineering or customer-facing product development.