LandOffer
Solution Architect - (Healthcare/Life Sciences or Financial Services)
Job details
- Work mode
- Remote
- Employment
- Full-time
- Level
- Staff / principal
- Experience
- 5+ years
- Education
- Bachelor's degree
- Posted
- Aug 20, 2026
- Last confirmed open
- Oct 22, 2026
What you'll need to apply
Fields this application requires
Company-specific questions
- As a U.S. company that exports software and technology internationally, we must comply with U.S. export control laws in every country where we operate. The information provided will be used to determine whether we need to obtain an Export Control License for your employment if you are hired. Are you a citizen, national or permanent resident of Iran, Cuba, North Korea or Syria?
- Have you ever been convicted of a crime for which you have not been pardoned?
- Are you currently, or in the past twelve months have you been, employed by the Government of Canada and been notified that you were designated as a risk for post-employment conflicts of interest (served in a “designated position”)?
- Attestation: I attest/confirm that I have no post-government employment restrictions currently applicable to me that have not already been addressed or disclosed in the previous questions, OR that if I am aware of any applicable restrictions, I will disclose them to the recruiter if contacted for further processing of my application. If I have received any written post-government employment advice from any current or former government employer that is still in force, I will provide it to the recruiter if contacted for further processing of my application.
- Regarding future positions at Salesforce, please select one of the following options
- I acknowledge that I have read, reviewed and answered the above questions truthfully and accurately. I further understand, and agree, that any offer of employment I may receive from Salesforce is conditional on the truth of the above statements and that, in the event it is subsequently determined that any of the above is inaccurate, any such offer of employment can be rescinded and, in the event I have commenced employment, such employment will be terminated, to the extent permitted by applicable law. Please select "yes" if you acknowledge.
About this role
Job Description
The Solution Architect is able to lead a workstream in sophisticated enterprise customer engagements, partnering with key collaborators to drive and achieve the vision while completing key deliverables. The Sr. Solution Architect leads one or more workstreams in sophisticated enterprise customer engagements, partnering with key collaborators to drive and achieve the vision while completing key deliverables.
They serve as hands-on advisors, using strong communication skills, solution and/or technical knowledge, Salesforce product knowledge, industry experience, consulting experience, and knowledge of their client’s business to deliver customer return on investment.
Solution Architects are strong presenters and facilitators that are able to co-create the vision and own the execution with the customer as well as acquire customer acceptance of the delivered solution. They are capable of driving difficult conversations and removing roadblocks to implement the business strategies.
They are proficient at analyzing issues and obstacles to resolve root cause, and can identify appropriate corrective action. They connect with technical and business customers from all levels through C-suite. On a day to day basis, they interact with customer product owner, business process owner and technical resources to understand requirements, analyze information, and craft comprehensive solutions.
They also show a strong understanding of typical business challenges or common objectives faced by customers within the industry.
Solution Architects are stewards of the Professional Services Methodology. They engage with Customer Success and Product teams to ensure the solutions are driving the most effective achievement of the value objectives. Solution Architects supply to thought leadership and standard methodologies by engaging with the cloud-specific practices teams.
They will chip in both internally in their Community and externally in the marketplace.
YOUR IMPACT:
Responsibilities
Salesforce Professional Services is looking for a Sr. Solution Architect with Regulated Industries Experience (Financial Services, Health Care, Life Sciences/Pharma). As a Solution Architect, you will be serving as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex enterprise customers.
Here are some salient responsibilities the role entails -
- Serve as a trusted advisor to the client
- Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
- Guiding agents to support delivery
- Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking across various levels of a client organization
- Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
- Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
- Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward
- Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform
MINIMUM QUALIFICATIONS
This posting is inclusive of multiple levels:
- For Solution Architect: 7+ years of relevant experience in enterprise-level projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable success, and 1+ years experience in Regulated Industries.
- For Sr. Solution Architect: 10+ years of relevant experience in enterprise-level projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable success, and 3+ years experience in Regulated Industries.
- For Director, Solution Architect: 14+ years of relevant experience in enterprise-level projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable success, and 5+ years experience in Regulated Industries.
Technical and Core Qualifications (Both Levels):
- Extensive experience with configuration and customization on the Salesforce platform
- Ability to drive agentic delivery, with experience in AI toolchains (eg. Claude, Cursor, Elements Cloud, etc.)
- Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
- Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs
- Experience in documenting business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
- Strong presentation skills; able to effectively present a point of view and clearly articulate the rationale to a variety of stakeholders
- Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
- Strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience
- Must be a team player as demonstrated through a customer qualification of a large scale/enterprise implementation with multiple work streams
- A great listener with the ability to communicate with people in diverse roles
- Resourceful and innovative thinker who can work through and solve problems
- Travel up to 50%
PREFERRED QUALIFICATIONS
- Bachelor’s degree (or its foreign degree equivalent) in a Technology, Engineering (any field) or a related quantitative discipline. Equivalent demonstrable work experience in lieu of a degree will be considered
- Proven results in delivering high value business outcomes utilizing an agile approach
- Proven results leading customer and/or partner success stories
- Relevant Salesforce certifications & Accreditations
- Consulting experience is strongly recommended
- Veeva experience is strongly recommended (Life Sciences / Pharma) or Financial Service Cloud