Senior Solution Architect

Key Responsibilities

Architectural Leadership: Act as the lead Senior Solution Architect on complex, enterprise-level Salesforce projects, designing scalable, robust, and future-proof end-to-end solutions.

Strategic Discovery & Design

Drive high-level strategic discovery sessions, executive workshops, and blueprinting to capture complex business requirements and translate them into comprehensive architectural designs.

Solution Strategy & Oversight

Oversee the design and deployment of solutions across the Salesforce MarTech stack, ensuring alignment with enterprise architecture standards and business KPIs.

Integration Architecture

Define the integration strategy and architecture between the Salesforce ecosystem and external enterprise systems. Design data models and API-led connectivity approaches, guiding technical delivery teams during implementation.

Executive Stakeholder Management

Act as a strategic partner and trusted advisor to senior business and IT leaders (C-level, VPs, Directors), translating high-level business goals into actionable technology roadmaps.

Enterprise Governance & Mentorship

Establish Centers of Excellence (CoE), architectural guidelines, release management strategies, and compliance frameworks. Mentor and guide mid-level architects and technical delivery teams.

Client Engagement

Strategic Partnership: Partner with senior client stakeholders to define long-term marketing technology roadmaps and ensure the delivery of high-quality solutions aligned with their broader business vision.

Complex Communication

Communicate highly complex, multi-cloud architectural concepts in a clear, compelling manner to non-technical business leaders and technical teams alike.

Business Growth & Success

Build deep, trusted relationships with clients, acting as an escalation point for architectural challenges and identifying opportunities for platform expansion.

Technical & Platform Expertise

Core Platform Experience: Deep architectural expertise and hands-on solution design experience across the following Salesforce platforms: Salesforce Marketing Cloud, Marketing Cloud Personalization, Data Cloud, Loyalty Management, and Intelligence (formerly Datorama).

Cross-Cloud Architecture

Proven track record of designing high-scale, multi-org, and cross-cloud solutions (e.g., B2C architecture connecting SFMC, Data Cloud, and Service/Commerce Cloud).

Architecture Optimization

Lead platform audits, architectural health checks, and technical debt resolution strategies. Provide architectural oversight to ensure solutions are highly performant and scalable.

Technical Oversight

Strong conceptual understanding of programmatic capabilities (AMPscript, SSJS, APIs, SQL) and custom ETL solutions.

Language Skills

English: Advanced/Fluent proficiency required for engaging with global stakeholders, reading technical documentation, and delivering presentations.

Spanish

Advanced/Fluent proficiency required to support regional LATAM projects and communicate effectively with cross-border teams and clients.

Education and Experience:

8+ years of experience in CRM, Marketing Automation, or enterprise software implementation, with at least 3-5 years acting specifically in a Solution Architect or Enterprise Architect capacity.

Preferred Qualifications

• Advanced Salesforce certifications (e.g., Marketing Cloud Consultant, Data Cloud Consultant, Personalization Accredited Professional).
• Proven experience in enterprise-level Agile delivery methodologies and managing multi-stream projects.
• Knowledge of global data security and privacy regulations (e.g., GDPR, CCPA, LGPD) applied to marketing architectures.