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Senior Manager, Product & Pricing Operations

Salesforce · Indiana - Indianapolis · Indianapolis · Irvine

Spotted 10h agoFull-time

Job details

Employment
Full-time
Level
Senior
Experience
3+ years
Posted
Nov 1, 2026
Last confirmed open
Nov 2, 2026

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Company-specific questions

  • Do you have the unrestricted right to work in the country to which you're applying? (You must answer “No” if you are on any visa or possess any government issued work authorization document that has an expiration date; you should answer “Yes” if you have DACA or TPS authorization in the US)
  • Government Employment: In the last 5 years, have you been an employee of a U.S. federal, state, or local government, including a "special Government employee" (defined under 18 U.S.C. §202), or a member of the U.S. Armed Services (including Reserve and Guard components)?
  • I attest/confirm that I have no post-government employment restrictions currently applicable to me that have not already been addressed or disclosed in the previous questions, OR that if I am aware of any applicable restrictions, I will disclose them to the recruiter if contacted for further processing of my application. If I received written advice from my current or former government employer about work restrictions that are still active, I will provide it to the recruiter if contacted for further processing of my application.
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Job description

About this role

The Experience

In this role as Senior Manager, Product & Pricing Operations, you lead, scale, and inspire a team of analysts delivering approval rule configurations that serve our global enterprise organizations, including Legal, Revenue Recognition, Deal Desk, and many others.

You drive approval rule design strategy, team capacity allocation, and execution timelines. You ensure our approval rule architecture supports growing business needs and maintains strict Sarbanes-Oxley (SOX) compliance.

What You'll Actually Be Doing

  • People Leadership: You lead a team of configuration specialists. You manage the team's capacity allocation while establishing a high-performance culture through coaching, feedback, and career development.
  • Software Development Lifecycle (SDLC): You oversee the end-to-end SDLC for approval rule configurations. You establish deployment frameworks, Quality Assurance standards, peer review protocols, and release controls to ensure high configuration accuracy, business continuity, and zero production downtime.
  • Stakeholder & Project Management: You lead projects from inception through delivery, and partner with business and Information Technology leadership to align on strategic priorities and solution architectures.
  • SOX & Risk Management: You own the operational control framework for SOX compliance across approval rule systems. You ensure team adherence to change-management protocols and lead team engagement with internal and external auditors.
  • Operational Excellence: You establish and track team performance metrics (e.g., production incident volume, cycle times, error rate) and use them to scale the team throughput as volume grows.

You're Our Person If...

  • People Leadership: You have 3+ years of experience directly managing or developing teams in technical operations, revenue operations, or business systems, with 7+ years of overall operational experience.
  • Software Development Lifecycle (SDLC) Management: You have 3+ years of experience managing enterprise software configuration delivery pipelines, including architectural review, intake prioritization, User Acceptance Testing frameworks, change control, release management, and ongoing production support.
  • Sarbanes-Oxley (SOX) & Compliance Ownership: You have direct experience working with SOX compliance frameworks, defining audit controls, and enforcing strict risk-mitigation standards across team workflows.
  • Process Optimization: You have experience establishing team Key Performance Indicators, delivering executive performance reports, and using operational metrics to optimize workflows, scale team throughput, and ensure output quality.
  • Executive Stakeholder Management: You have experience aligning priorities across multiple organizations, such as Revenue Recognition, Finance, and Information Technology.

Even Better If...

You have experience using or managing enterprise CPQ platforms, such as Salesforce CPQ, Salesforce Revenue Cloud, or Conga CPQ.

  • Salesforce Technical Knowledge: You have experience with Apex, Salesforce Object Query Language (SOQL,) and Flows.
  • Commercial Domain Leadership: You have prior management experience overseeing Quote-to-Cash (Q2C) or Deal Desk operations within a Software-as-a-Service (SaaS) or Enterprise software environment.
  • Salesforce Certifications: You have Salesforce Certified Administrator, Platform App Builder, Salesforce Certified CPQ Specialist, or similar credentials.
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