Senior Lead Technical Program Manager (Cleared)

Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role. ​

PLEASE NOTE: Qualification for this job is contingent upon acceptable results from a background investigation as well as your having and maintaining the specific level of U.S. government background investigation and clearance required (active TS/SCI clearance with Polygraph) for this role.

Location

Herndon, VA. This is an onsite role 5 days per week. This is NOT a remote position.

The Experience

• Salesforce National Security (SNS) builds and operates secure environments for government customers. As a Senior Technical Program Manager for GovCloud, you will own technical program management across new technical builds and other prioritized engineering initiatives.
• You will work closely with product, engineering, infrastructure, security, operations, and business leaders to turn strategic objectives into executable plans. You will manage critical dependencies and drive decisions that balance delivery commitments, technical constraints, and customer needs.
• You will own program strategy and execution for new GovCloud environment builds and related product and engineering initiatives, partnering across Salesforce to deliver capabilities for current and future government customers

What You’ll Actually Be Doing

• Establish program structures and build cross-functional consensus, aligning teams around GovCloud stakeholder priorities, strategic vision, and business objectives.
• Use technical, analytical, and Agile methods to guide and support software engineering teams throughout the project lifecycle.
• Lead program Steering Committee forums with key partners to guide critical decisions, clear blockers, and resolve operational challenges.
• Serve as the primary champion for business objectives and steer long-term program strategy.
• Build strong partnerships with key functional team members to keep the focus on business goals.
• Partner with cross-functional teammates to run workgroup alignment meetings that address tactical release issues, dependencies, team status, production issues, metrics, and achievements.
• Lead program and feature dependencies across multiple teams, scrum teams, functions, divisions, and partners.
• Identify potential roadblocks early and address them with urgency to keep project teams on track toward their delivery goals.
• Deliver monthly program evaluations and status updates during sprint reviews, covering goal progress, risk factors, and key concerns.
• Create a collaborative environment that fosters creativity, innovation, and learning.
• Act as a change agent across the enterprise, promoting the SNS Product and Technology strategy and inspiring organizational transformation.

You’re Our Person If...

• Must currently hold an active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance with polygraph (required).
• Have 4+ years of experience managing complex technical initiatives and projects from initiation to completion in a Software as a Service (SaaS) or Platform as a Service (PaaS) product development organization.
• Understand the product development and software development lifecycles, and apply Agile principles alongside traditional project management best practices.
• Have experience prioritizing, structuring, and managing individual and team deliverables in alignment with strategic objectives.
• Have experience leading cross-functional teams.
• Communicate clearly in writing and speech, and tailor your approach to build consensus with key stakeholders.
• Have experience driving results and aligning expectations across complex, matrixed, and cross-functional organizations.
• Have a track record of resolving challenges in coordinating distributed and global teams.

Even Better If...

• You have experience with Amazon Web Services (AWS) Dedicated Region air-gapped environment builds.
• You have strong analytical and troubleshooting skills, and sound judgment in navigating conflict and solving complex problems.
• You have experience using analysis to drive roadmap development and prioritization.
• You hold a Certified Scrum Master (or equivalent Agile) certification.