Senior Account Manager, Professional Services

Salesforce is the #1 AI CRM in the world, where humans and agents drive customer success together. Here, ambition becomes action, technology meets trust, and innovation is a way of life. We're looking for Trailblazers who are passionate about helping companies and the world through AI.

The Senior Account Manager is part of our Professional Services team, where we combine strategic consulting, Salesforce technology, and executive relationships to drive the digital transformation of our most strategic customers. You will own and grow strategic relationships across a defined portfolio, driving sustained value through Salesforce solutions and long-term digital transformation initiatives.

What You'll Actually Be Doing

• Own and expand executive relationships, acting as a trusted advisor at C-level.
• Lead strategic account planning and execution to deliver sustained revenue growth.
• Lead complex, multi-threaded sales cycles across large enterprise environments.
• Position Salesforce solutions as a driver of business transformation across people, process, and technology.
• Collaborate closely with license sales, Professional Services, and wider internal teams to deliver integrated customer outcomes.
• Identify and develop new business opportunities within existing accounts.
• Maintain consistent overachievement of sales targets and pipeline growth.

Required Experience & Skills

• 10+ years of experience in enterprise IT sales, account management, or consulting.
• Strong background in consulting and/or professional services.
• Proven track record of exceeding sales quotas and driving significant revenue growth.
• Demonstrated ability to engage and influence C-level stakeholders.
• Deep understanding of digital transformation, cloud technologies, CRM, data, and AI.
• Strong commercial acumen combined with a customer-centric, value-led mindset.
• Ability to operate effectively in a matrix organization and lead cross-functional teams.
• Salesforce platform knowledge and certifications are advantageous.
• Fluent in English and Spanish.

Profile

• Strategic thinker with strong execution discipline.
• Recognized collaborator and team leader.
• Comfortable navigating complex enterprise environments.
• Highly credible with senior client stakeholders.
• Results-driven with a consistent record of overperformance.

Why This Role

You'll operate at the intersection of strategy, technology, and executive engagement — driving transformation at scale within one of the world's most influential Professional Services organizations.