Product Management Specialist

The Experience

Salesforce's Office of Ethical and Humane Use is looking for a Product Management Specialist to help shape how AI agents and other emerging technologies get built responsibly, based in San Francisco, CA or Seattle/Bellevue, WA. You'll work alongside the Responsible AI & Tech team to turn ethical principles into real guardrails, controls, and trust patterns that shape how Salesforce designs, builds, and ships AI.

What You'll Actually Be Doing

• Partner with product, engineering, and design teams to spot potential risks in roadmaps, specs, and designs before they ship, and help turn those findings into concrete mitigations
• Support the development of guidance and tools — including model and system cards — that help teams document and communicate how their AI works and where its limits are
• Translate complex AI ethics concepts into clear, practical recommendations that technical and non-technical teams can act on
• Help build and track controls and mitigations in partnership with the Testing, Evaluation, and Alignment team, so teams can measure whether safeguards are actually working

You're Our Person If...

• You have experience as a Product Manager or in building technology products, ideally with exposure to AI or machine learning systems
• You can break down ambiguous, large-scale problems and turn them into clear, actionable recommendations
• You communicate complex ideas clearly to both technical and non-technical audiences and build trust across cross-functional teams
• A related technical degree is required

Even Better If...

• You have experience evaluating or mitigating ethical risks in AI or technology development
• You're familiar with Trust and Safety, AI ethics, or responsible tech frameworks
• You have working knowledge of Salesforce and its products
• You're comfortable balancing high-level strategy with hands-on program details
• Ability to effectively guide AI tools to achieve desired outcomes
• Experience using Copilot, Cursor, Claude Code, Gemini or other agent-based frameworks