Partner Engagements Manager

Our Global

Partner Initiatives team informs and empowers the Salesforce partner ecosystem through innovative, inspiring, and engaging programs. Our team brings unique perspective and expertise to our roles and we share a common curiosity and desire to constantly improve our partners’ experience with Salesforce.

You'll join a team that is passionate about driving focused partner engagements that win hearts and minds and fuel growth, trust, inspiration and success for our partners and customers.

Role Overview

The Partner Engagements Manager will own the strategy, planning, and end-to-end delivery of global virtual and in-person Partner Advisory Boards and Strategic Roundtables, while driving the operational excellence of the broader team.

In this role, you will own the intersection of event strategy and content strategy—directing speaker slide decks, setting the standard for partner communications, governing content repositories, and ensuring all materials uphold Salesforce brand guidelines and messaging standards.

This position requires exceptional cross-functional leadership, communication, and influence, as you will direct multiple internal teams across Salesforce, set operational timelines, drive stakeholder alignment, and manage outside agency relationships.

You must bring strong program leadership and decision-making skills, outstanding attention to detail, experience directing high-visibility event content, and a drive to build the best practices and operational playbooks that define world-class Global Partner Advisory Boards and Strategic Roundtables.

We are looking for an driven individual contributor with manager level experience who is energized by the challenge of delivering content-driven partner engagements in an ever changing environment.

Responsibilities

Logistics & Program Execution

• Own the operational strategy and execution roadmap for partner-facing programs, both virtual and in-person.
• Direct event logistics including registration setup, venue contracts, back-end virtual platform setup, entertainment, meeting space planning, timelines, onsite event execution, budget ownership, debrief collection, and survey distribution.

Content Coordination & Management

• Content & Presentation Strategy: Direct the collection, formatting, and review of presentation decks (Google Slides) from internal stakeholders and external speakers, setting the standard for visual consistency and brand compliance.
• Communications Strategy: Own the drafting, editing, and scheduling of pre/post-event communications for attendees and stakeholders, including partner invitations, agenda briefs, and follow-up emails.
• Agenda & Asset Ownership: Lead the build of session agendas, govern digital assets, and set the structure for content repositories across event materials.
• Playbook & Process Leadership: Build and evolve operational playbooks, SOPs, and content templates to scale repeatable partner programs.

Stakeholder Leadership & Operations

• Drive alignment across organizational boundaries, directing internal subject matter experts and team leads to keep content reviews and project timelines on track.
• Ability to manage conversations and decisions with Salesforce executives.
• Manage external agency and vendor relationships on content production, creative assets, and event deliverables.
• Own budget tracking, vendor invoice processing, and contract management.
• Ability to negotiate scope, cost, and timeline directly with external agencies and vendors.
• Synthesize post-event survey data, slide engagement metrics, and feedback into strategic recommendations that shape the future partner experience.
• Represent and report the program's strategy and results to senior stakeholders.

Skills/Experience:

• 8+ years of program leadership, event strategy, content direction, or communications leadership experience.
• Experience leading partner programs or working within a B2B technology environment preferred.
• Content & Communication Skills: Strong writing, editorial judgment, and presentation strategy skills, with a high degree of proficiency in Google Slides and Google Docs.
• Program Leadership & Decision-Making: Exceptional program leadership skills—highly organized, detail-oriented, and able to own complex timelines and make sound decisions in a fast-paced environment.
• Cross-Functional Leadership: Strong leader with the ability to direct and influence global cross-functional teams and build lasting stakeholder relationships.
• Service-Focused: Proactive and outcomes-oriented mindset with a strong commitment to internal stakeholders and partner success.
• Technical Proficiency: High aptitude for learning new tools and software. Proficient in Google Workspace, Slack, and Salesforce platforms.
• Flexibility & Travel: Flexible schedule to accommodate global time zones, with the ability to travel to event locations globally 20–40%.
• Education: Bachelor's degree or equivalent experience required.