Manager, Technical Consulting (Salesforce Lifesciences exp mandatory)
Spotted 1h agoFull time
What you'll need to apply
Fields this application requires
NameEmailPhoneCountryRésuméWork authorization answerVisa sponsorship answer
Company-specific questions
- As a U.S. company that exports software and technology internationally, we must comply with U.S. export control laws in every country where we operate. The information provided will be used to determine whether we need to obtain an Export Control License for your employment if you are hired. Are you a citizen, national or permanent resident of Iran, Cuba, North Korea or Syria?
- Regarding future positions at Salesforce, please select one of the following options
- I acknowledge that I have read, reviewed and answered the above questions truthfully and accurately. I further understand, and agree, that any offer of employment I may receive from Salesforce is conditional on the truth of the above statements and that, in the event it is subsequently determined that any of the above is inaccurate, any such offer of employment can be rescinded and, in the event I have commenced employment, such employment will be terminated, to the extent permitted by applicable law. Please select "yes" if you acknowledge.
Job description
About this role
Employer-provided description, formatted for easier reading.
Salesforce is currently seeking a Manager, Technical Consulting to play a meaningful part in managing, training, and building the careers of our technical consulting team. We are key players in this objective, as they can use Industry Cloud functionality to deliver customer requirements quickly with minimal customization.
In addition to people leadership, career coaching, and project oversight responsibilities for the team, you will build our practice through leading internal initiatives, contributing to the technical practice business plan, developing methodology, creating team enablement, onboarding new architects, and recruiting to build the team.
This role is 50% billable and in addition to team leadership, you will work with our customers and partners as a technical architect to solve critically important business challenges using Salesforce’s Lifesciences and Health industry solutions
Responsibilities:
- You’ll have up to 15 direct reports under your scope of responsibility.
- You will be required to deliver technical work (as a technical architect) on Salesforce’s Life Sciences Cloud projects at 50% utilization and balance that with leading your team of Technical Consultants and Senior Technical Consultants.
- You’ll be responsible for hiring, training, and mentoring our Technical Consultants so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into highest-quality solutions that meets the customers’ needs, ensuring continuous team enablement across modern AI coding environments.
- Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies and Enterprise AI Architecture frameworks that drive increased business value.
- Identify and lead internal critical initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise, championing an AI-First Delivery & Engineering model across your delivery team.
- Work closely on projects with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs.
- Lead Enterprise Architecture and Governance for an enterprise-level customer engagement. Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business stakeholders that shape the architectural vision, integrate scalable predictive/generative AI elements securely, and establish a program architectural roadmap.
- Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
- Lead a project team of developers focused on driving optimized solutions for our clients leveraging Salesforce Lifesciences and Health clouds, guiding teams on the effective use of AI development tools (e.g., Cursor, Claude, GitHub Copilot) to maintain delivery speed and code health.
- Ensure the success of these teams while securing the highest CSAT and business outcomes, focusing on Performance Evaluation & ROI by defining metric frameworks to measure the business value of client AI workloads.
- Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party stakeholders.
- Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion.
Minimum Requirements
- 10-15 years of experience leading Salesforce technical consulting projects and handling individual contributors.
- 5+ years of people management experience.
- Strong application design skills combined with strong data, integration, and security architecture skills.
- Proven experience architecting enterprise-level Salesforce solutions in the life sciences or Veeva product or healthcare industry.
- Strong understanding of compliance and regulatory requirements including HIPAA, GxP, PHI, HL7, and FHIR.
- Expertise in one or multiple domains of Healthcare Providers, Healthcare Payers,Life Science and Pharmaceuticals, Medical Devices, Public health & Government Healthcare programs, Insurance.
- Experience in healthcare domain (Preferred)
- Integration Architecture (Must have)
- Platform Security (Must have)
- Identity and Access Management / Integration Security
- Sharing and Visibility (Must have)
- Data Architecture and Management (Must have)
- Architectural Design Patterns
- Apex Design Patterns (Must Have)
- Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others) or Veeva CRm experience
- Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect, System Architect)
- OmniStudio Developer/Consultant
- Health Cloud Certification (Good to have).
Interested in this role?Continue on Salesforce's careers page.
Apply on Salesforce