LandOffer
Lead Product Designer - Qualified, AI Products
Job details
- Employment
- Full-time
- Level
- Staff / principal
- Experience
- 2+ years
- Posted
- Jul 7, 2026
- Last confirmed open
- Oct 23, 2026
What you'll need to apply
Fields this application requires
Company-specific questions
- Do you have the unrestricted right to work in the country to which you're applying? (You must answer “No” if you are on any visa or possess any government issued work authorization document that has an expiration date; you should answer “Yes” if you have DACA or TPS authorization in the US)
- Government Employment: In the last 5 years, have you been an employee of a U.S. federal, state, or local government, including a "special Government employee" (defined under 18 U.S.C. §202), or a member of the U.S. Armed Services (including Reserve and Guard components)?
- I attest/confirm that I have no post-government employment restrictions currently applicable to me that have not already been addressed or disclosed in the previous questions, OR that if I am aware of any applicable restrictions, I will disclose them to the recruiter if contacted for further processing of my application. If I received written advice from my current or former government employer about work restrictions that are still active, I will provide it to the recruiter if contacted for further processing of my application.
- Are you currently or have you in the past been debarred, suspended, proposed for debarment or declared ineligible for award of a contract by any federal agency?
- As a U.S. company that exports software and technology internationally, we must comply with U.S. export control laws in every country where we operate. The information provided will be used to determine whether we need to obtain an Export Control License for your employment if you are hired. Are you a citizen, national or permanent resident of Iran, Cuba, North Korea or Syria?
- Regarding future positions at Salesforce, please select one of the following options
- I acknowledge that I have read, reviewed and answered the above questions truthfully and accurately. I further understand, and agree, that any offer of employment I may receive from Salesforce is conditional on the truth of the above statements and that, in the event it is subsequently determined that any of the above is inaccurate, any such offer of employment can be rescinded and, in the event I have commenced employment, such employment will be terminated, to the extent permitted by applicable law. Please select "yes" if you acknowledge.
About this role
Design at Qualified is small and intentional. There's no design systems team or research ops function, just close access to the product, fast feedback loops, and problems that rarely have obvious solutions.
Most of those problems are about AI where the interface is rarely the hard part. The challenge is helping users understand what the AI is doing, trust it when it's right, catch it when it's wrong, and shape it toward what they actually need. That takes judgment more than process.
We’re building Piper, an AI SDR that runs autonomous sales conversations, follows up with prospects, and moves pipeline without a human in the loop. Piper is not a chatbot and not a copilot. Piper is an agent.
You will work on two of its most interesting surfaces: the AI brain (how Piper understands prospects and explains its reasoning) and conversational presence (the live chat and video experience where the AI is the rep).
What you'll work on
The first surface is Piper’s brain: how Piper understands a lead, forms a plan, and explains its reasoning. You'll design the interface for shaping its personality, goals, and objection handling. Not a settings panel.
Something closer to a thinking partner you can tune.
The second is Piper's live presence, the chat and video experience where the AI is the rep. The work is in the details: the micro-interactions, latency handling, turn-taking, and tone that make it feel credible instead of uncanny.
The design patterns for autonomous agents in enterprise sales are still being figured out. You'll be part of that.
How you work
Taste over process. Prototypes over presentations. Speed is a quality, judgment is the craft.
You think of yourself as a creative director of AI collaborators, not a solo craftsperson. Concretely:
- You prototype in code or with AI tools, not just Figma
- You're faster with agents than most designers are without them
- You ship design decisions, not just document them
What we're looking for
- 6+ years of product design, with at least 2 years on AI or conversational experiences
- You understand LLM behavior (latency, streaming, confidence, failure modes) and design for it honestly
- Fluent in AI tooling as a core part of how you work, not an experiment
- Strong visual and interaction craft. You have taste.
- Comfortable without a detailed brief. You define the problem alongside the solution.
- Works directly with eng and ML. No handoff culture here.
Nice to have
- Voice, video, or real-time communication design background
- Familiarity with enterprise sales or CRM workflows
- Experience designing multi-step autonomous workflows
Why Join Qualified
The design patterns for AI agents in enterprise sales are still being established. You'd be one of a few people defining them at production scale, on a product that's already live and growing.
Ownership here is genuine. You'll work directly with leadership, influence product direction, and own your work from problem definition through ship. No gatekeeping, no waiting for a brief.
The Salesforce acquisition puts our work in front of one of the largest enterprise customer bases on the planet. It is important that the team remains nimble and autonomous to keep innovation moving.