LandOffer
Expert Agent Builder, Forward Deployed Engineering
What you'll need to apply
Fields this application requires
Company-specific questions
- Do you have the unrestricted right to work in the country to which you're applying? (You must answer “No” if you are on any visa or possess any government issued work authorization document that has an expiration date; you should answer “Yes” if you have DACA or TPS authorization in the US)
- Government Employment: In the last 5 years, have you been an employee of a U.S. federal, state, or local government, including a "special Government employee" (defined under 18 U.S.C. §202), or a member of the U.S. Armed Services (including Reserve and Guard components)?
- I attest/confirm that I have no post-government employment restrictions currently applicable to me that have not already been addressed or disclosed in the previous questions, OR that if I am aware of any applicable restrictions, I will disclose them to the recruiter if contacted for further processing of my application. If I received written advice from my current or former government employer about work restrictions that are still active, I will provide it to the recruiter if contacted for further processing of my application.
- Are you currently or have you in the past been debarred, suspended, proposed for debarment or declared ineligible for award of a contract by any federal agency?
- As a U.S. company that exports software and technology internationally, we must comply with U.S. export control laws in every country where we operate. The information provided will be used to determine whether we need to obtain an Export Control License for your employment if you are hired. Are you a citizen, national or permanent resident of Iran, Cuba, North Korea or Syria?
- Regarding future positions at Salesforce, please select one of the following options
- I acknowledge that I have read, reviewed and answered the above questions truthfully and accurately. I further understand, and agree, that any offer of employment I may receive from Salesforce is conditional on the truth of the above statements and that, in the event it is subsequently determined that any of the above is inaccurate, any such offer of employment can be rescinded and, in the event I have commenced employment, such employment will be terminated, to the extent permitted by applicable law. Please select "yes" if you acknowledge.
About this role
Employer-provided description, formatted for easier reading.
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.
If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
About the Role
We are seeking a highly accomplished technologist to join our Forward Deployed Engineering Team as an Expert Agent Builder. This role represents the pinnacle of AI technical expertise, focusing on architecting, designing, and building the most complex and sophisticated agentic systems to solve our customers' most difficult challenges.
You will be the technical conscience and thought leader, translating ambiguous customer needs into concrete, executable AI solutions.
You will drive transformative AI solutions by tackling the technical frontier of intelligent automation. You will build first of their kind best in class experiences for the world’s biggest brands - including headless agent automations, dynamic AI driven custom user interfaces, and complex multi-agent solutions.
This demands unparalleled software development mastery, deep software architecture skills, and a relentless focus on implementing engineering best practices to deliver maximum tangible value in dynamic, real-world enterprise environments.
This isn't just about coding; it's about deeply understanding our customers' most complex problems, architecting sophisticated solutions, and leading the end-to-end technical delivery of innovative, impactful solutions that leverage our Agentforce platform and beyond.
Your Impact
- Define Agentic Architecture: Design, architect, and hands-on develop the most difficult and bespoke agentic AI solutions that leverage the full power of the Agentforce platform and integrate with complex enterprise systems to solve critical customer challenges.
- Build and Deploy Agent Systems: Apply extensive hands-on experience to integrate Large Language Models (LLMs) and expertly utilize agent-building and orchestration frameworks (e.g., Agentforce, LangChain, LlamaIndex) to implement and deploy complex agent-based solutions.
- Lead Engineering Best Practices: Master our development process, culture, and code base, then define, improve, and enforce engineering best practices for code quality, scalability, and security across all deployed agentic solutions.
- Drive Platform Customization: Utilize significant direct experience with the Salesforce platform to perform advanced configuration, customization, and complex development necessary to support and integrate agentic solutions.
- Develop Data & Integration Solutions: Design strategic data models and build efficient processing pipelines to ensure data is ready, optimized, and secure for advanced AI applications.
- Proactively Remove Technical Blockers: Identify, analyze, and directly resolve the most complex technical challenges during all phases of solution delivery, serving as the ultimate go-to expert for advanced agent orchestration and intricate data integration issues.
- Drive Agentforce Innovation: Become the foremost expert in our innovative Agentforce platform, leading the development of custom intelligent agents and influencing future product enhancements based on deep field insights.
- Undertake Continuous Learning: Maintain expertise in the latest AI advancements, both within the company and the wider industry, and proactively seek opportunities to integrate this knowledge for product and process innovation.
Required Qualifications
- 8+ years of experience in a hands-on, end-to-end delivery role for high-quality, scalable production solutions. Strong background in Computer Science or a related engineering discipline.
- Expert-level proficiency in one or more programming languages (e.g., Java, Apex, JavaScript, Python). Deep knowledge of object-oriented programming and databases.
- Experience building applications with modern web component frameworks like React, Angular, or LWC.
- Extensive hands-on experience building and deploying solutions with AI/LLM technologies, including:
- Integrating LLMs and applying advanced AI orchestration frameworks (e.g., LangChain, LlamaIndex).
- Developing custom agentic frameworks and systems.
- Deep understanding of machine learning and natural language processing.
- Expertise in prompt engineering, advanced RAG (Retrieval-Augmented Generation) strategies, and defining/automating rigorous evaluation and testing frameworks for LLM outputs and agentic workflows.
- Deep expertise in data modeling, processing, integration, and analytics, with demonstrable proficiency in enterprise data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks, BigQuery).
- Proven experience in automated testing, including unit and functional testing, and the ability to develop test strategies and design automation frameworks.
- Excellent interpersonal skills with the ability to collaborate effectively with people from various backgrounds and levels of expertise.
- Track record of innovation and problem solving to find creative technical solutions to new and unforeseen business problems.
- Ability to travel 30% of the time, as needed to customer sites.
Preferred Qualifications
- Significant direct experience with the Salesforce platform, including advanced configuration, customization, and complex development.
- Experience contributing to open-source AI frameworks or libraries.
- Advanced Salesforce platform certifications (e.g., Platform Developer II, Application Architect, System Architect).
- Expert-level experience with Apex, Javascript, and/or Python coding languages in a professional setting.
- Experience with voice systems preferably in an agentic setting, but including text-to-speech and speech-to-text APIs.
- Appreciation for high quality user experiences that go beyond accomplishing the bare minimum.