LandOffer
Cloud Account Executive, Service Cloud, Singapore Enterprise
Spotted 99d agoFull-time
Job details
- Employment
- Full-time
- Posted
- Jul 16, 2026
- Last confirmed open
- Oct 23, 2026
What you'll need to apply
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Company-specific questions
- Will you now or in the future require sponsorship to obtain work authorization or to transfer or to extend your current visa? (You must answer “Yes” if your current visa is tied to your spouse or partner’s visa, or if you are on a bridging visa or a working holiday visa.) / Apakah sekarang atau di kemudian hari Anda membutuhkan sponsor untuk mendapatkan otorisasi kerja atau memperpanjang visa Anda saat ini? (Anda harus menjawab “Ya” jika visa Anda saat ini terikat dengan visa pasangan atau mitra Anda, atau jika Anda memegang visa penghubung atau visa liburan kerja.)
- Are you a citizen, national or permanent resident of Iran, Cuba, North Korea or Syria? As a U.S. company that exports software and technology internationally, we must comply with U.S. export control laws in every country where we operate. The information provided will be used to determine whether we need to obtain an Export Control License for your employment if you are hired/ Apakah Anda berkewarganegaraan, berkebangsaan atau merupakan penduduk permanen Iran, Kuba, Korea Utara atau Suriah? Sebagai sebuah perusahaan A.S. yang mengekspor perangkat lunak dan teknologi secara internasional, kita harus mematuhi undang-undang pengendalian ekspor A.S. di setiap negara tempat kami beroperasi. Informasi yang diberikan akan digunakan untuk menentukan apakah kami perlu mendapatkan Izin Pengendalian Ekspor untuk pekerjaan Anda bila Anda direkrut.
- Regarding future positions at Salesforce, please select one of the following options. / Berkenaan dengan lowongan yang ada di Salesforce pada masa mendatang, silakan pilih salah satu opsi berikut.
Job description
About this role
The Experience
As an Account Executive (Service Cloud) you will be part of a team focusing on the Singapore market. You will formulate and execute a Service Cloud sales strategy for specific industries. Drive revenue growth by penetrating the current customer base and by developing new customers and new use cases.
You will focus on identifying, structuring, leading and closing large deals, teaming closely with your counterparts in the customer owning core sales teams.
What You'll Actually Be Doing
Demand Generation:
- Identify opportunities for Service Cloud in existing Salesforce Customer base & Prospects
- Create new leads from systematical prospecting of Service leaders
- Leverage business from new & established relationships.
Customer Focus
- Define the contribution of a service transformation to an overall account specific vision and plan
- Define and pitch the specific value of a service transformation to prospect’s management
- Build trusted relationships with Head of Customer Service, understanding their challenges, needs and demand
- Strategise, negotiate & close business on VP and CxO level
Scale your business
- Define and execute a plan to accelerate growth of our already fastest growing solution
- Be top of mind at your peers in the extended sales team
- Refine and enable peers for Service Cloud product specific sales messaging, prospecting, qualifying, and closing techniques
Trusted advisor
- Be a trusted advisor for customer service transformation to our customers and prospects
- Evangelise the radical transformation & AI benefits in customer service in customer meetings, on fairs or events
- Have a specific point of view on the future challenges and opportunities in customer service
You're Our Person If...
- Extensive background in service applications and/or operational Customer Service Management
- Strong track record of successful selling Customer Service/Customer Engagement solutions into the Market / alternatively implementing comprehensive Service transformation in a multinational enterprise
- Proven understanding of Customer Service Business, Customer Service Operations as well as buyer's profiles
- Strong analytic and task solving skills and the ability to succeed in a fast paced environment.
- Proven ability to work well as part of an extended sales team.
- Operate well under pressure with growth mindset
- Detailed with critical thinking and ability to translate business needs to Salesforce Solution
- Driven, and independent with ability to navigate in a highly matrixed organisation
Interested in this role?Continue on Salesforce's careers page.
Apply on Salesforce