Client Director - Tier1 Bank

Client Director – Tier 1 Bank

Our team sells the full Salesforce product portfolio to Tier 1 banking customers, partnering with some of the world’s most strategic and highly regulated financial institutions.

As a Client Director at Salesforce, you will own the end-to-end relationship with your assigned account. You will sell the entire Salesforce Customer 360 platform, including Agentforce, Data Cloud and Financial Services Cloud. You will build trusted relationships with C-suite and senior business and technology leaders across the bank's business lines, helping them realise measurable value from their Salesforce investment.

What You'll Actually Be Doing

• Act as the executive owner of the Salesforce relationship, building and maintaining senior relationships across the bank's business lines, technology, data, risk and procurement functions
• Own and deliver a multi-year strategic account plan that grows Annual Contract Value (ACV) through expansion, upsell, cross-sell and new business within the account
• Map the organisation in depth, including stakeholders, budgets, buying centres and whitespace across divisions
• Lead complex, multi-threaded sales cycles in parallel. Orchestrate Sales Engineers, Industry Advisors, Professional Services, Customer Success, Executives and Partners as one account team
• Position Salesforce as a strategic partner in the bank's digital, data and AI transformation agenda, connecting our solutions to measurable outcomes such as customer experience, operational efficiency, growth and risk
• Navigate the bank's regulatory, security, governance and procurement processes, and build the business case for large, multi-year investments
• Work with the bank's System Integrators and strategic partners to extend reach and ensure customer success
• Partner with Customer Success to drive adoption, renewals and advocacy

You're Our Person If You Have...

• A proven track record of quota-carrying, enterprise technology direct sales, ideally as a Client Director, Strategic AE or equivalent, with experience of single-account or named-account ownership
• Experience managing long, complex sales cycles with large deal values and many senior stakeholders
• Success developing and executing strategic account plans that retain and grow ACV
• The ability to navigate large, matrixed organisations and build influence across multiple divisions
• The ability to run discovery with senior leaders and turn it into compelling use cases and value hypotheses
• Excellent written, verbal and presentation skills, with the credibility to engage at C-suite level
• Experience leading large virtual account teams across internal and external stakeholders

Even Better If You Have...

• Experience selling into Tier 1 banks or global financial institutions
• A strong understanding of the banking landscape, including regulation, core banking modernisation, data and AI adoption, and digital customer engagement
• Familiarity with enterprise sales methodologies, such as MEDDICC, and with building strategic alliances
• A history of consistently achieving or exceeding quota on a large, strategic account
• An existing network of senior relationships within the bank or across UK/EMEA banking

Your experience will be evaluated based on alignment with core competencies for the role, including extracurricular leadership, military experience, and volunteer work.