Software Engineer, Agent Platform

Applied AI Infrastructure - San Francisco and New York City

About the Team

The Agent Platform team at OpenAI builds the production systems that bring useful AI agents to users around the world. We provide the platform that enables agents to execute code, use tools, and interact with software reliably and securely at scale.

We work closely with product, research, and infrastructure teams to turn new agent capabilities into dependable product experiences. Our work spans the execution environments, APIs, and integrations that support agentic products such as Codex and tool use in ChatGPT.

We focus on how agents run in production: making it easy to launch new capabilitiesance and reliability of the systems behind user experiences.

Some of the hardest problems in making agents useful emerge when they meet real-world workloads. We build the platform that helps agents handle those workloads safely, recover when things go wrong, and deliver consistent results.

About the Role

As a Software Engineer on the Agent Platform team, you will build and scale the services that power agentic products at OpenAI. You’ll work closely with product engineers, researchers, and infrastructure engineers to bring new capabilities from early prototypes to production.

Your work will include designing APIs and services underneath them.

We’re looking for engineers with experience building large-scale backend systems or infrastructure who enjoy working close to products and users. You should be comfortable moving quickly through ambiguous problems while making thoughtful decisions about securityance, and long-term maintainability.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Build and operate production services that enable agents to execute code, use tools, and interact with external systems.
• Design APIs and platform abstractions that make it easier for product teams to build and launch agentic experiences.
• Develop orchestration systems that manage agent execution, state, resource allocation, retries, and recovery.
• Improve platform reliabilityance optimization, observability, and capacity planning.
• Partner with product, research, security, and infrastructure teams to bring new agent capabilities into production.
• Own systems through their full lifecycle, from design and implementation to rollout, monitoring, and ongoing operation.

You might thrive in this role if you:

• Have experience building and operating large-scale backend services, distributed systems, or cloud infrastructure.
• Enjoy building shared platforms and APIs that help other engineers move faster.
• Can take an early prototype, turn it into a reliable service, and evolve it as usage grows.
• Have a strong understanding of system performance, concurrency, failure modes, and resource management.
• Care about how infrastructure decisions affect the user experience, including responsiveness, reliability, and predictable behavior.
• Are comfortable working across service boundaries and collaborating with teams to solve problems from end to end.
• Have experience with cloud platforms.
• Are interested in secure execution environments, sandboxing, and the challenges of running agent workloads in production.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core the full spectrum of humanity.

We are an equal opportunity employeration, or other applicable legally protected characteristic.

Background checks for applicants will be administered in accordance with applicable lawation technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities.

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation

$230K – $385K + Offers Equity

The base pay offered may vary depending on multiple individualized factorsance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
• 401(k) retirement plan with employer match
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend to fuel your professional growth
• Daily meals in our offices, and meal delivery credits as eligible
• Relocation support for eligible employees
• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.