HR Service Center Analyst
What you'll need to apply
Fields this application requires
Company-specific questions
- Have you ever applied or worked for Nasdaq or any of its subsidiaries or affiliates?
- Do you have any contractual or policy restrictions (e.g.: non-competition, non-solicitation, non-disclosure clauses, or an employment agreement restriction) with your current or any previous employer that could limit your availability to work for Nasdaq?
- As a US-headquartered company with global operations, Nasdaq is subject to trade control laws the United States and jurisdictions in which it operates. Under U.S. trade control laws, the release or disclosure of U.S.-origin controlled technology to certain persons is deemed to be an export or re-export to the person’s most recent country of citizenship or permanent residency and may require an export license from the U.S. Government. In addition, U.S. trade control laws may restrict the ability of Nasdaq to hire individuals “ordinarily resident” in certain countries or regions. This screening question and any follow-up information requested from you will be used solely for the purpose of confirming compliance with applicable trade control laws by Nasdaq. Based on your response and the position for which you are applying at Nasdaq, Nasdaq may require additional information in order to proceed with your application for employment. All personal data related to this screening will be maintained pursuant to our posted Job Applicant Privacy Policy . Are you a U.S. citizen, U.S. national, a U.S. lawful permanent resident alien (“U.S. green card holder”), an individual granted U.S. asylee status, or an individual admitted as a U.S. refugee?
- Have you ever been convicted of, pled guilty or no contest to, participated in pre-trial proceedings or a post-proceeding sentence for (1) felony offenses, (2) any misdemeanor offenses involving crimes of dishonesty or breach of trust including theft, money laundering, embezzlement, or the manufacture, sale, distribution of, or trafficking in controlled substances or criminal conspiracy, or (3) multiple Driving Under the Influence (DUI) convictions, within the past seven (7) years? A “Yes” answer will not automatically bar you from employment with Nasdaq. Each situation will be reviewed on its own merits.
- Do you currently hold or plan to register any securities licenses or registrations?
- Have you ever had any (or pending) disciplinary actions taken, or sanctions imposed against you, by the Financial Industry Regulatory Authority (FINRA), the U.S. Securities and Exchange Commission, any related state agency, or national securities exchange, in relation to any violation of the law, applicable rules or ethical standards governing conduct in the securities business? A “Yes” answer will not automatically bar you from employment with Nasdaq. Each situation will be reviewed on its own merits.
- Nasdaq policy restricts employees from certain types of outside business activities while they are employed by the Company. Please disclose any outside business activities you plan to continue if you receive an offer to join Nasdaq, such as employment by another company or organization; engagement as an independent contractor or consultant to another company or organization; serving as an officer, advisor, or mentor to a for-profit business; developing or operating your own business; or owning over 5% of a business (even if that investment does not involve active management). Disclosures will be evaluated by our internal team. Do you have any outside business activities?
About this role
Employer-provided description, formatted for easier reading.
An exciting opportunity to join Nasdaq People Services team as an HR Service Center Analyst, where you will provide Level 1 HR support to employees across the globe. You’ll be part of a dynamic team that values collaboration, continuous learning, and service excellence.
Role Responsibilities
As an HR Service Center Analyst , you will play a key role in delivering high-quality HR support and services to employees across the organization. Key responsibilities include:
- HR Contact Center Support: Serve as the primary point of contact for employee HR inquiries, ensuring timely, accurate, and customer-focused resolution of requests.
- Employee Data Management: Process, maintain, and update employee records and HR transactions with a high degree of accuracy and compliance.
- HR Operations & Administration: Coordinate and support a broad range of HR administrative activities, contributing to the efficient delivery of HR services and processes.
Required Qualifications
- Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
- Exposure to employee data management systems; experience with Workday is preferred.
- Strong attention to detail with sound analytical and problem-solving abilities.
- Excellent interpersonal, verbal, and written communication skills.
- Intermediate proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
- Flexibility to work on Indian holidays based on business requirements.
- Willingness to participate in a rotational shift schedule, with shifts rotating every six months:
- Morning Shift: 7:00 AM - 4:00 PM
- Mid Shift: 12:00 PM - 9:00 PM
- Night Shift: 3:30 PM - 12:30 AM
This role offers an excellent opportunity for HR professionals who are passionate about delivering exceptional employee experiences and supporting HR operations in a fast-paced, global environment.
Does it sound like you?
As the selection process is ongoing, we encourage you to submit your application in English as soon as possible. We aim to respond within 2–3 weeks.
Come as you are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law.
Nasdaq is a leading global provider of trading, clearing, exchange technology, listing, information, and public company services. As the creator of the world's first electronic stock market, its technology powers more than 100 marketplaces in 50 countries. Nasdaq is home to over 4,000 total listings with a market value of approximately $12 trillion.
To learn more, about our business visit business. nasdaq. com.
Check out more about our Life at Nasdaq.
Come as You Are
Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.
We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.
We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.