Principal Product Manager

Overview

The Microsoft AI for Good Lab uses AI, data science and cloud technology to help solve some of the world's biggest challenges, working with leaders across Microsoft and with universities, nonprofits and governments. The data scientists, engineers and product leaders who do that work also apply AI inside Microsoft, changing how our legal, policy and corporate affairs teams work. The two parts of our mission feed each other.

Methods built for problems in society shape the tools we create for legal and policy experts. What we learn from shipping AI to those experts makes our work for society stronger. It's one team with one way of working and two kinds of impact.

We're looking for a Principal Product Manager to lead AI solutions across both parts of our mission. You'll set the product direction for AI tools used by legal and corporate affairs professionals, including generative AI apps, AI agents, and the knowledge and data platforms behind them. You'll also shape AI for Good Lab projects that apply AI to real problems in society.

You'll turn a broad mission into clear product bets, line up senior leaders behind them, and prove impact with data. You use AI in your own daily work, you're comfortable with ambiguity, and you help the people around you grow.

Responsibilities

• Set product vision and strategy for a portfolio of AI solutions that spans legal and corporate affairs work and AI for Good Lab projects. Define the problems, the users, the outcomes and the multi-year direction.
• Lead discovery with expert users in legal, regulatory, compliance, policy and business roles. Find where AI creates the most value and turn that into clear requirements and success criteria.
• Own the roadmap and make the tradeoffs. Prioritize across products and teams based on impact, data, feasibility and responsible AI, and explain the reasoning clearly to senior leaders.
• Partner closely with data scientists, AI engineers and architects on solution design, agent behavior, evaluation methods and quality standards for AI outputs.
• Define and own success metrics such as adoption, time saved, quality and satisfaction. Use data and feedback to iterate quickly and show measurable results.
• Drive adoption at scale. Lead change management, enablement and feedback loops that help professionals build trust in AI and new ways of working.
• Build responsible AI into every stage of the product, working with privacy, security and compliance partners so solutions are trustworthy and well governed.
• Lead delivery across many teams and external partners, managing dependencies, risks and timelines.
• Scope and shape AI for Good Lab projects with internal and external partners, and share results through presentations, papers and data-driven storytelling.
• Raise the bar for product management by mentoring PMs, setting good practices and modeling AI-first ways of working.
• Embody our culture and values.

Required Qualifications

• Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience.

Preferred Qualifications

• Bachelor's Degree AND 12+ years experience in product/service/program management or software development OR equivalent experience.
• 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
• 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
• 6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
• 5+ years defining and shipping AI, machine learning or data science products with end-to-end ownership.
• Hands-on experience with generative AI, large language models, AI agents, retrieval-augmented generation (RAG) or AI evaluation.
• Experience building products for legal, compliance, regulatory, policy or other specialist professional users.
• Experience with knowledge management, enterprise search or data platforms that make information usable for analytics and AI.
• A track record of influencing senior leaders and driving alignment across complex, matrixed organizations.
• Experience leading adoption and change management for new technology.
• Working knowledge of responsible AI, privacy and security practices for AI systems.
• Experience working with academic, nonprofit or public sector organizations.
• JD, MBA or technical degree (e.g., Computer Science, Data Science) is a plus.
• Growth mindset, curiosity and comfort with a fast-moving AI landscape.

Product Management IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.