Product Manager, WhatsApp - India

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Product Manager, WhatsApp - India

Product Manager, WhatsApp - India

Product Strategy

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WhatsApp is a fast, simple, and reliable way to talk to anyone in the world. Billions of people in over 180 countries use WhatsApp to stay in touch with friends and family, at any time and anywhere. We are looking for someone who is passionate about helping to prevent real-world harm on WhatsApp and helping keep bad actors and related harm off our platform, such as account compromise or spam.

WhatsApp combats these problems in the context of a private end-to-end encrypted system, which requires flexibility and creative approaches to detection and mitigation. You will be working closely with our teams of engineers, data scientists, trust and safety teams, and designers to build products, while sharing in our commitment to quality and attention to detail.

About the Team

In India, WhatsApp is where a great deal of everyday life gets done - people message businesses, coordinate their families, and increasingly send money as easily as they send a message.

We are building a new team to take WhatsApp further in that direction. The newly established WhatsApp Services team is focused on making WhatsApp more useful for more of what people already use it for, and on building what comes next.

Product Manager, WhatsApp - India Responsibilities

• Be responsible for leading and driving a complex product area; defining success, prioritizing problems and identifying the best strategies, considering the wider organizational and company context.
• Adapt and adjust your strategies to reflect learnings and changes in context.
• Independently identify and drive consensus for how to prioritize and realize the most significant opportunities in your product area.
• Identify when to stop as well as when to start investment.
• Work with a cross-functional team to define a product vision, develop a roadmap and drive progress against goals and milestones and resolve challenges and blockers, whilst improving team health and improving the effectiveness of the team.
• Actively identify opportunities and resolve dependencies by creating shared strategies across teams in adjacent product areas.
• Gather and analyze user research and market analysis to inform product decisions and influence the wider product organization.
• Influence strategy and progress across partner functions, enhancing collaboration and resolving divergent goals.
• Communicate the product strategy and progress clearly and concisely to all stakeholders.
• Support the growth of other PMs and cross-functional team members by providing mentorship and coaching.

Minimum Qualifications

• 8+ years of product management experience in consumer technology, integrity, or trust and safety
• 2+ years of product management experience in one of the following areas: integrity, trust, and safety
• Bachelor's degree (or relevant degree equivalent). STEM subjects preferred but not essential (Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences)
• Experience leading cross-functional product team(s) across a full product line: crafting product vision and strategy, defining product requirements, coordinating resources from other groups (marketing, legal, etc.), and driving the team to achieve key milestones and goals
• Experience managing a product through the full product lifecycle
• Proven experience driving a step change in the performance of a product and the effectiveness of the team that delivers that product
• Extensive expertise in analyzing large-scale, complex data sets and making effective decisions based on data
• Experience in integrating a broad set of requirements from a wide range of users as well as competitive context into a single coherent product strategy
• Experience leading and motivating teams and influencing across an organisation
• Skilled communicator, able to bring extreme clarity to complex messages
• Experience in identifying and hiring the right talent to build an industry-leading cross-functional team

Preferred Qualifications

• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Demonstrated track record of contributing to and driving very technical conversations to ensure that the team is on track and making the correct decisions and trade-offs
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Experience in a consumer-focused technology company, with in-market experience in India
• Experience working with payment infrastructure in emerging markets

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world.

Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Equal Employment Opportunity

Meta is proud to be an Equal Employment Opportunity employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

You may view our Equal Employment Opportunity notice here .

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .

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