Global Operations Specialist

Company-specific questions

• Will you, now, or in the future, require our support to maintain that authorization ?
• You receive an email from a Tinder user that says: "Hello, I got banned a month ago, I would like to request that the ban is removed. I also have a subscription purchased via Google play store, if you don't let me back on you need refund me”. Q: Please draft the email response you would send to this member. (Do not use AI to complete this assessment - doing so will disqualify you from moving forward in the process.)essay
• You receive an email from a Tinder user that says: “Hi my name is Louise, there seems to be an error with my account. I get the same people appearing repeatedly even though I swipe left on them. Also, I have tried logging out, reinstalling the app but the issue still persists. Help!” A response was sent to the user that says: Hi, Thanks for reaching out To help refresh your recommendations, please try the following steps: Log out of your account and back in Reinstall the app to make sure you’re using the latest version If the issue continues, try deleting you current account and creating a new one If you’re still experiencing the same problem after creating a new account, please let us know and we’ll be happy to look into it further. Best, Q: Please indicate whether the agent’s response was correct. Explain why or why not. If you would change the response, draft the version you would have sent instead. (Do not use AI to complete this assessment - doing so will disqualify you from moving forward in the process.)essay
• My friend and I wanted to try Double Date, but I can’t find it anywhere in my app. She has it, but I don’t - is something wrong with my account? Q: Please draft the email response you would send to this member. (Do not use AI to complete this assessment - doing so will disqualify you from moving forward in the process.)essay