Strategic AI Account Manager – Growth & Retention

LangChain is hiring a results-driven Account Manager to own post-sales adoption, retention and growth for a key customer segment. You will be the primary commercial contact, driving renewal, expansion and customer value realization across multiple stakeholders in a rapidly growing SaaS platform.

You will lead negotiations, coordinate with Sales, GTM Engineering, and RevOps to ensure a seamless customer journey, and inform product direction with customer insights.