Director, Project Support Services

We are seeking a Director, Project Support Services to provide strategic leadership and oversight for complex client engagements and multidisciplinary project teams within J. S. Held's Construction Advisory practice.

This role is responsible for managing a portfolio of high-profile projects, driving business development initiatives, mentoring leadership-level staff, and ensuring the successful delivery of consulting services throughout the project lifecycle.

The Director will serve as a trusted advisor to clients, providing executive-level guidance on project planning, design, procurement, construction, risk management, scheduling, budgeting, and overall program execution. This position reports to the Vice President and plays a key leadership role in advancing the growth, operational excellence, and market presence of the Project Support Services practice.

Technical Expectations

• Manages Directors, Senior Consultants, and Consultants within the Project Support Services group.
• Maintains and oversees their own client engagements while providing leadership and guidance to project teams.
• Responsible for client relationships, project budgets, schedules, contracts, and communications across multiple engagements.
• Travels locally and throughout the U.S. as required.
• Prepares proposals, property condition assessments, expert reports, and other written evaluations.
• Serves as a subject matter expert and represents J.S. Held through client presentations, conferences, and training events.
• Identifies and implements improvements to processes, procedures, and service delivery within the Project Support Services practice.
• Supports business development initiatives and contributes to the growth of client relationships and new engagement opportunities.

Performance Expectations

• Utilization of 75% allocated to billable client work, unless adjusted by your supervisor.
• Maintains a strong professional network that generates proposal and new client opportunities.
• Leads, mentors, and develops Directors, Senior Consultants, and Consultants.
• Reviews and prepares expert reports and other client deliverables.
• Represents J.S. Held at client meetings, industry events, and business development activities.
• Generates annual engagement revenue in accordance with departmental goals.
• Responsible for achieving departmental utilization targets and coordinating staffing needs across service lines to ensure resources are fully utilized.
• Contributes to the strategic growth and operational success of the Project Support Services practice.

Required Qualifications

• Minimum of a Bachelor’s Degree with accumulated technical experience
• 15+ years of equal experience in related fields such as design, facility planning and other construction management related fields.
• Master’s Degree and Professional license in related construction field preferred.
• Experience with: Microsoft Office, NetSuite and Concur (training provided by J.S. Held)

Estimating Software (Blue beam/Xactimate, Cost X), Project Management Software (Pro-Core/ Sage/ ProLog)

Some of the Benefits We Have Include

J. S. Held understands all our employees are people and sometimes life needs flexibility.

We work to always provide an environment that best supports and suits our team’s needs.

• Our flexible work environment allows employees to work remotely, when needed
• Flexible Time Off policy
• Medical, Dental, and Vision Insurance
• 401k Match
• Commuter Benefit

A reasonable estimate of the salary range for this role is $150,000-175,000. Any offered salary range is based on a wide array of factors including but not limited to skillset, experience, training, location, scope of role, management responsibility, etc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

By submitting your application, you acknowledge that you have read the J. S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein.

California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available.

Please explore what we’re all about at www. jsheld. com.

EEO and Job Accommodations

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!

J. S. Held is an equal opportunity employer that is committed to hiring a diverse workforce.

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you are an individual with a disability and would like to request for a reasonable accommodation, please email jobs@jsheld. com and include “Applicant Accommodation” within the subject line with your request and contact information.