Hardware Lab Technician (Servers)
What you'll need to apply
Fields this application requires
Company-specific questions
- I have United States government or public institution employment experience (federal, state, or local) either as an employee or contractor /consultant .
- For any of the countries listed below: • Are you a citizen or have a passport, or • Have dual citizenship status, or • Have been granted a permanent resident status, or • Have been granted refugee or asylum status? Armenia, Azerbaijan, Belarus, Burma (Myanmar), Cambodia, China(PRC), Cuba, Georgia, Hong Kong, Iran, Iraq, Kazakhstan, Kyrgyzstan, Laos, Libya, Macao (Macau), Moldova, Mongolia, Nicaragua, North Korea(DPRK), Russia, Sudan(Khartoum), Syria, Tajikistan, Turkmenistan, Ukraine, Ukraine(Crimea Region), Uzbekistan, Venezuela, Vietnam, or Yemen
- HPE Policy prohibits employees from engaging in activities that pose a conflict(s) of interest for HPE such as: Outside employment with or receiving compensation from a customer, business partner, supplier, or competitor; Significant financial interest in a customer, business partner, supplier, or competitor held by you or a family member; Conducting business with a customer, business partner, supplier, or channel partner when someone you have a close personal or family relationship has a substantial role in that company; Close personal relationships between employees in the same organization. To identify situations that may pose a conflict and be inconsistent with this policy, please advise if you would be engaging in any of the above listed situations or activities during your HPE employment if you were hired into the role for which you have applied.
- Have you signed or accepted any agreement with a current or prior employer that includes restrictions on competition or solicitation, including, but not limited to, non-competition agreement, non-disclosure agreement, non-solicitation agreement, or are you otherwise subject to restrictions that may affect your ability to fulfill responsibilities of this HPE role?
- Certain Legal and ethical restrictions may apply with respect to relationships with government officials. In order to avoid even the appearance of a conflict of interest, please advise: Whether you have served or are serving in a government or public body that has regulatory authority over HPE or that purchases from HPE.
- Certain Legal and ethical restrictions may apply with respect to relationships with government officials. In order to avoid even the appearance of a conflict of interest, please advise: Whether a family member or anyone with whom you have a close personal relationship (a) is a current HPE employee; or (b) is a government official with regulatory authority over HPE or authority to make or influence a decision to obtain or retain HPE business.
- Do you possess a valid work permit in the country for which the position resides?
- Do you possess a valid residency permit in the country for which the position resides?
About this role
Employer-provided description, formatted for easier reading.
Hardware Lab Technician (Servers)
This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.
Who We Are
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next.
We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description
Compute at HPE helps organizations power their edge-to-cloud platform with proven, workload-optimized products, solutions, and services. Our leading supercomputing technologies enable customers to transform and modernize their IT infrastructure, solve complex problems and support new business opportunities with purpose-built infrastructure and software. Join us redefine what’s next for you.
What you'll do
- Job Family Definition: Responsible for executing and supporting server and compute platform deployment, integration, validation, and hardware configuration in accordance with company policies and business requirements.
- Works closely with engineering, program to ensure timely delivery, configuration, and readiness of server platforms for development, validation, and customer-related activities.
- Performs hands-on tasks including server assembly, hardware installation, component replacement, system bring-up, rack integration, cable routing, and hardware troubleshooting.
- Applies server architecture and compute platform knowledge to support hardware configuration, system validation, issue isolation, and execution of engineering requests.
- Collaborates with cross-functional teams to resolve hardware-related issues and improve operational efficiency.
- Follows engineering specifications and utilizes PCBA rework and soldering skills to perform component replacement, board-level modifications, prototype support, hardware repair, and failure analysis activities when required.
Management Level Definition
Uses ability as a skilled specialist to contribute to the development of new concepts/techniques and to complete assignments/tasks in innovative and effective ways. Expert knowledge on the general/technical aspects of the job. Works on assignments that are highly complex in nature where a strong degree of initiative and technical knowledge are required to resolve problems.
Work is completed independently and has ability to handle most unique situations. Frequently determines methods and procedures for new assignments. May supervise the activities of other non-exempt employees.
Responsibilities
- Performs advanced and complex server and compute platform integration, deployment, validation, and operational tasks independently, including system assembly, hardware installation, component upgrades, and rack deployment.
- Serves as a technical resource for server hardware, compute platforms, and lab operations, capable of analyzing hardware issues, identifying trends, and providing recommendations to engineering and program teams.
- Identifies opportunities to improve server deployment, lab execution, assembly processes, and operational efficiency, and collaborates with stakeholders to implement solutions.
- Provides technical training, mentorship, and documentation for server assembly, hardware installation, troubleshooting procedures, and lab operation processes.
- Provides troubleshooting and problem-solving support for complex hardware issues, including server bring-up, component compatibility, system integration, and failure isolation.
- Applies PCBA soldering and rework skills to perform component replacement, board-level modifications, prototype support, hardware repair, and engineering validation activities.
- Works closely with cross-functional teams to support NPI development, platform validation, issue resolution, and server management activities.
What you need to bring
Education and Experience Required:
- Bachelor's or master's degree in Electronics & Communication, Computer Science, Information Systems, or equivalent.
- Typically, 2+ years' experience.
Knowledge and Skills:
- Advanced technical knowledge of server/compute.
- PCBA soldering and rework skills to perform board-level modifications, prototype support, hardware repair, and engineering validation activities.
- Advanced written and verbal skills.
- Mastery in English and local language.
- Excellent multi-tasking ability.
- Strong communication and execution skills.
Accessibility
HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here .
Note
This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.
What We Can Offer You
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.
We make bold moves, together, and are a force for good.
Let's Stay Connected
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
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Job:
Technical Job Level:
Advanced
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
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